Page Updated on:
6/2/2024
|
|
|
| The artistry of Morty & Patty is truly amazing - I feel I have been in the presence of greatness! I dropped my items off at the studio, where I saw many extremely valuable items in various stages of repair - I was in awe of the skilled craftmanship. My items had little actual value, except sentimental, but they were still treated with great care. One of my items was a porcelain angel given to me many years ago by some dear aunts. Unfortunately, I had knocked it off a table and it had shattered into 20+ pieces. When it was returned to me, I could not even tell that it had been broken - even though it was repaired at the least expensive method. Actually this was the second repair to this angel and it required much extra work to undo what had been done poorly the first time. Now I feel I have been given a gift twice. Thank you, Morty & Patty! Cheryl K.
(Google Dec 2021)
Quite possibly the greatest customer service experience ever with incredible quality workmanship to boot. Morty is ridiculously personable and responsive. Something rather unheard of these days. My broken camel came back to me on all fours and I nearly wept at its beauty. Overall a fantastic experience. Bruce T. (Google)
Morty repaired a ceramic sculpture by Bay Area artist Richard Shaw that had been damaged when we moved. He did more that he outlined in his scope of work and charged less (though it's still a costly process). The quality of the repair was excellent. Indeed, the piece looks better now than when I originally purchased it. He kept in regular touch with me to let me know how the process was going. If you have a valuable or highly sentimental piece you won't go wrong with Lakeside. S.G. (Google)
Lakeside Pottery Studio was great to work with! Morty and his team do amazing work and were so easy to work with. We needed a trophy refinished and repaired rather quickly for the WGC - Dell Technologies Match Play event, a professional golf tournament, and his team did not disappoint. They refinished and restored our trophy very quickly and the results were unbelievable. Throughout the entire process, Morty kept me updated every step of the way, checking in when any questions arose. They were a pleasure to work with and we look forward to working with them for years to come. Carolyn R. (Google)
I had two pieces of high sentimental value which needed repair. I couldn't be more pleased with the service, expertise & care from Morty and Lakeside! The communication was great and the pieces restored with excellence! Nancy C.
(Google)
I can't say enough about Lakeside Pottery and Morty. Not only is the craftsmanship top notch, but they are a real pleasure to work with. I have purchased multiple items from them and they have always exceeded expectations. Victor V. (Google)
Over the years I have sent many items that I cherish to Lakeside Pottery for repair but the most recent item I sent was the most difficult repair. It was a 110 year old cake topper that has been used in all my family's weddings. The base was getting spongy and the bride's delicate face had been severely damaged. The only person I would entrust it to was Marty at Lakeside Pottery. Somehow he stabilized the base and repaired the bride's face beautifully. My family and I couldn't be happier! Eileen C. (Google)
I wish that there were 10 stars to give Lakeside Pottery. I had written off an heirloom that got shattered. I gathered the pieces and sent them to Lakeside that I just happened to find on a google search. I cried when I received it back and I couldn't even tell where the cracks were yet it kept it's vintage look. Colleen S. (Google)
Lakeside Pottery has repaired several pieces for me and I could not be more pleased with the finished products. I am usually reluctant to make recommends to others, but not in the case of Lakeside. In my experience, their workmanship has been top notch. Morty is a master of his craft and my interactions with him have been most enjoyable. He has a friendly professional demeanor. In addition, I appreciate that Lakeside does not over commit their time. That reassures me that each piece will get the time and attention it requires to meet the expectations. A. Hoar (Google)
Morty at Lakeside Pottery was fantastic. Great communications as well as lots of discussion about what were necessary vs optional repairs to my broken figure. Morty provided a range of helpful options and allowed for a thorough discussion of every repair option. In the end, the quality of their work was outstanding. The surpassed my expectations on every dimension. I could not be happier! I am delighted to have found them. Allen M. (Google)
The piece was really extraordinary. They had actually sold the one I was interested, but they were willing to break a similar piece and let me see the break before I finalized my purchase. They were extremely responsive and, despite being extremely busy, turned around the piece very very quickly. I would definitely buy again. Elizabeth G. (Google)
Beautiful work, fast delivery, great communication! I *love* this studio! Lisa H. (Google)
Their honesty & professionalism helped me decide on having them do the repairs on a damaged figurine. They talked me through the whole process & covered all options available to me. The quality & detail of their work makes me recommend them to anyone who needs help in repairing or restoring treasured pieces no matter the value. Truly rare & talented artisans & professionals. Mark V. (Google)
Quick and personal customer service. End result was absolutely gorgeous at a very fair price and the turn-around time was outstanding! Would recommend to anyone! Jason L. (Google)
I accidently broke a very expensive blackware vase and thought it was beyond repair. I couldn’t find a restoration shop that was willing to attempt to repair it, but then I came across Morty at Lakeside Pottery. Much to my surprise they were willing to do the work and quoted a very reasonable price. And the best surprise of all was the finished work! I really couldn’t believe my eyes when I received the vase back. The repairs were way beyond my expectations. If you didn’t know the vase had been broken you wouldn’t be able to tell. So I highly recommend Lakeside Pottery! Rich P. (Google)
Morty and Patty at Lakeside Pottery are not only fabulous artisans, but true magicians. Two items that a departed beloved friend had given me (a Mata Ortiz pottery carved egg and a Mata Ortiz hand painted pot) were inadvertently broken/shattered. I searched the internet for ceramic and pottery restoration resources and found Lakeside Pottery. Morty and I spoke on the phone, and he assured me there were ways he could make these treasured pieces whole again. Sure enough, both pieces were rebuilt using the Kintsugi method (Japanese restorative art symbolizing Rebirth) and they are beautiful. I am thrilled, and just looking at the restored pieces help to mend my (broken) heart. I recommend this studio for all restoration needs; Morty and Patty are true professionals! Virginia M. (Google)
Mordy and Patty do an excellent job. This is the 3rd piece of pottery that they have restored for me and each one has been done meticulously. Highly recommended. Sam T. (Google)
Wonderful work. Couldn’t ask for more. Sent Morty a family heirloom and he treated like gold and returned it in mint condition! Bruce O. (Google)
Lakeside Pottery Studio did an excellent job restoring my cracked Grueby vase. Great process, communication and skilled repair. Bill A. (Google)
Extremely professional, insanely skilled & talented, & such a true pleasure to work with. I recommend Lakeside Pottery without reservation! The craftsmanship is truly top of the line, & their customer service is so personal, professional & respectful.I will always recommend Lakeside first! Albert B.
(Google)
From the beginning of the process with Morty taking time to help me navigate the website, to the consultation that went into creating an alternative when the piece I wanted was sold a few hours before I bought it, to shepherding its shipment, this has been one of the most positive experiences I ever have had. The personal attention throughout the process is hard to describe. I cannot recommend Lakeside Pottery Studio and its owner highly enough. Steven A. (Google)
I am a professional cabinet maker/ refinisher. I give and expect perfection. I chose Lakeside Pottery to repair an intricately painted Italian ceramic plate, due to their extensive experience. Morty and Patty have done a fabulous job. Their work is truly invisible! Incredible artists. Great communication skills. Can Not recommend them higher! You will NOT be disappointed! Jeffrey C. (Google)
Perfect restoration of a one-of-a-kind coffee mug of great personal value. Impossible to detect any signs of breakage at all. Very responsive communications. Couldn't be happier with Lakeside Pottery and highly recommend their work. David H. (Google)
I received my 4 pieces of pottery just now which broke while I was moving. I don’t know how Lakeside Pottery Patty and Morty did it but the repaired pieces look amazing as if nothing had happened to them in the first place. When they first broke I was extremely upset and doubtful that anything could be salvaged. I know they’re inexpensive pieces but the memories attached to them are worth a lot to me. The instructions they sent me to ship the pieces were simple and clear and the time estimate to fix them was accurate. I appreciate your beautiful work and patient care which you put into restoring them to this flawless degree. Thank you and I wish you all the best. S.H. (Google)
I sent lakeside pottery my broken hula girl lamp. They did an outstanding job for me. I can't tell it was ever broken in about eight pieces. How they painted everything to look the exact don't know. It was workmanship done beyond my expectations. Thank you so much! Brian O. (Google)
If you have broken a beloved (or valuable) piece of pottery and want it repaired, Morty & Patty are FANTASTICALLY skilled. I broke a small tourist bowl from a French tourist location that had been handed down in his family from his grandmother. When I dropped it, my heart broke with it! Morty & Patty restored this little bowl to perfection. I cannot thank them enough for their skill and for understanding the value of such a "worthless" little bowl. Thank you thank you thank you!!!!! Elizabeth N. (Google)
Morty repaired a ceramic Acoma Pueblo pot that was broken during a move. It was in 7 larger pieces with numerous flakes and fragments. I learned about this service through an internet search, and it was a fortunate find as the pot is repaired and looks fully better than it did when I bought it from the potter. If you need a service of this sort, you will not find a better option. Paul W. (Google)
Morty and Patty did a great job with my repair. They were responsive, professional, accommodating, and their work shows an attention to detail and care. I had a 16in diameter bowl that formed some minor cracks in the bottom during the glaze firing. I had an approaching deadline and they were able to expedite the repair and have it finished quickly. The repair seamlessly blended with the rest of the bowl-- I can't even tell where the crack was before. If you have broken ceramics that need repair, I highly recommend you check out their work on the Lakeside Pottery website. Eric B. (Google)
These guys did a great job repairing a ceramic Humpty Dumpty cookie jar that was handed down through my family. He was broken into about 5 pieces and had been sloppily glued back together. Lakeside removed the old glue and put him back together again! They cleaned him up and freshened his paint. He looks just like I remember him looking when I was a child taking my mother's homemade cookies out! I highly recommend Lakeside Pottery. They do terrific work and I will use them again if I have any more ceramics or pottery needing repair. Laine N. (Google)
Before writing this review, I read some of the others and was gratified to see how consistently people have recognized and valued Mort and Patty's professionalism and responsiveness. Working with them was an absolute pleasure--even aside from the delight of seeing one's treasured piece of pottery art so beautifully restored. You might almost be tempted to smash some plates, just for the pleasure of doing business with them. That's a joke, of course, though when it comes to kintsugi, it's actually quite plausible. My project was a modest one, but I gather they are known and respected for their work on some very valuable works of art. I have to say, I felt I was treated as well as if I were an elite art collector. Dennis C. (Google)
Many years ago our then very young daughter made a ceramic bowl for her grandmother for Christmas. After her grandmother died that bowls was shipped to us but broken during shipping. It had no monetary value, but great sentimental value. We brought the pieces to the local pottery place where they bowl was first made and they tried to repair it, but the quality of the repair was poor to say the least. My wife found Lakeside Porrtery on a Google search and saw their excellent reviews, so we sent them the bowl for repair. The repaired arrived today and all my wife and I can say is WOW, WOW, WOW!!! My Wife keeps saying “How can they do this!?!? You would never know it was ever broken! It is once again perfect” Needless to say we are both very impressed, more than words can convey. Lakeside Pottery just doesn't do great work, they work miracles! We give thm our highest recommendation! Henry Z. (Google)
My husband and I went on a wonderful African safari vacation and purchased a verdite rhino sculpture. We were promised that the sculpture would be packed carefully but when we received it, the horn and ear were shattered. We found Patty and Morty on the internet and saw the outstanding work they did, so we called them. And were we happy we did! The rhino was transformed back to its original beauty and we couldn't even tell where the repairs were made! Patty and Morty were professional, responsive, friendly, and very interesting to have a conversation with. We highly recommend this talented couple! Maryanne A. (Google)
I waited until to late to find a special gift for my friends 50th Birthday. Then I happened on Lakeside Pottery's website, yeah! On their website I came across their Kintsugi Collection and immediately found what I wanted. I'm on the West Coast and It was only 5 days away from the party, so I called Morty on the East Coast with my time restraints and he jumped into action. He said he would drive my order to the delivery service, so I would have it in time for the party. And sure enough it showed up a day early. When I opened the package I was so thrilled at the quality and the beauty. The best part was when my friend opened it she teared up, at how beautiful it was. It doesn't get any better then that!! Sandy B. (Google)
I turned to Lakeside Pottery Studio to help me save a broken piece of art work made of ceramics. They were wonderful to work with and my art piece is more beautiful now than it was originally. They do excellent work and are delightful to collaborate with. Thank you Lakeside Pottery! Kristy J. (Google)
I ordered a Kintsugi pottery gift for my husband for his birthday. I had been looking at Lakeside Pottery's website for several years but hesitated to order a Kintsugi piece due to living in Canada. After being unable to find something suitable closer to home, I called and spoke with Morty. He was so helpful, answering all my questions, and even took more pictures and a video of the selected piece and sent it to me. From the first call, to ordering, invoicing, and shipping, it was a seamless process. It arrived so well package there was no chance of breakage. We are very happy with it. My husband said it was beautiful and the best gift he ever received. Morty gave attention to every detail and made the purchase so easy and enjoyable. This is a great business. I highly recommend it! Nancy K. (Google)
A sculpture that had sentimental value to us was broken. I found Lakeside on line back in March and sent them the remains. We got it back the other day and they did a fantastic job. I highly recommend them to anyone who needs these services. Jim A. (Google)
I highly recommend Morty at Lakeside Pottery Studio, my younger brother came to live with me after having a stroke, he used to throw pottery and I had brought some of his pieces with him to move over to my house; one of the urns was knocked over accidentally by my grandchild and broke into several pieces, I had looked around and found Morty and had a couple conversations with him but never moved forward with getting the piece fixed. when my brother passed away last year I came across the number and email for Morty and contacted him again and ... I wanted to let you know that I was finally able to open the box with the urn to see it again, I cried. It is at last whole once again and is sitting in my office, I thank you for your wonderful work repairing as this one one of that last pieces my brother had made and I will cherish this piece and wanted to let you know I appreciate your work and care very, very much. They are a blessing, Gail S. (Google)
Morty was my primary contact. He was incredible to work with: very quick to respond, very accommodating, and genuinely caring. And I loved the piece I ordered. Highly recommend. I will be a return customer. Travis H. (Google)
My husband has an Indian head that was his grandfather's. It was damaged when we moved from New York to South Carolina and he was terribly upset about how badly it was chipped. I searched out places to have it repaired and found Lakeside Pottery on line. They did a beautiful job repairing it and my husband is so happy with the results! I would highly recommend Lakeside Pottery for any kind of repair. Patty and Morty are very friendly and professional! Thank you! Patty P. (Google)
We heard a horrible crash and our hearts sank... Our beloved angel statue had fallen from the mantle and shattered on the floor. I immediately started googling desperate for a fix. Thank goodness that I found Morty and Patty from Lakeside Pottery Studio! What I liked best about their website is that it is so educational. I learned that our statue was made of spelter not bronze and lots of other helpful details. We were starting to hope that it could be repaired. My husband contacted Morty and he gave us a very detailed and honest estimate. What a relief to find such a reliable, upfront, and (most importantly) amazingly talented artists! Morty and Patty worked wonders on our statue. Just look at the pictures! They speak for themselves. We are beyond thrilled with their work and completely recommend Lakeside Pottery Studio. BOTTOM LINE: If you have any cherished possession in pieces and you think that all is lost, fear not. Call Morty! He will save your possession and your heartbreak. As you will see, he will be a hero of yours in a matter of months. Believe me, he is one of ours. Thank you, Morty and Patty, from the bottom of our hearts for saving our beloved heirloom statue. It truly means the world to us. 5 STARS! Katrina W. (Google)
When faced with a broken, but treasured plate, we found Lakeside Pottery on-line, and am very glad that we did! Their awesome work made for a great Christmas morning surprise! :-) Laura S. (Google)
Lakeside Pottery was like manna from heaven. First, they could repair my grandmother's jardiniere to fully functional from unusable, second they were literally around the corner from my home and then the completed project exceeded my expectations. Patty and Morty were delightful to work with and were responsive to my questions during the process. What a rare gem Lakeside Pottery Studio is. They are highly recommended. And also...the website is a trove of valuable information. Thank you! Debby Q. (Google)
I highly recommend Lakeside Pottery for any of your ceramic repair needs. Morty and Patty have been amazing through this whole experience. I was deployed during the whole process and their patience and speedy communication made this process painless. The Zebra that I had repaired was brought back to life exceeding my expectations and is a constant talking point when people see it displayed at my squadrons morale hall. I thank you very much for your services and care that you put into your art. Buck (Google)
Repaired/replaced ears on my 29" ceramic giraffe that had been broken and glued several times over a 30+ year period. Giraffe looks like new! Can't believe I waited so long to visit Lakeside Pottery. Harold S. (Google)
It’s Magic! A Chinese vase was in pieces and we were a mess. Lakeside Pottery Studio fixed all this, easily and quickly. The estimate process was easy (fill out a short webform and upload a photo of the pieces), and all we had to do was ship it to their shop. Soon thereafter, we were notified the restoration was done and it was back on our doorstep.The truly, truly, amazing thing is that we’ve looked at the restored vase very carefully, and you simply cannot tell there was ever a problem. The fix is perfect, the colors are perfect, the finish is perfect, everything is perfect. The only explanation can be that these guys are magicians! Thank you Lakeside Pottery Studio! Conrad H. (Google)
The artists at Lakeside Pottery are real magicians. I have a six-inch bronze sculpture, Resting Apollo, attributed to the Barbedienne foundry in the 19th century. Unfortunately, this otherwise perfect example of a Grand Tour bronze sculpture suffered from a near 90 percent fracture of its arm. The repair of the bronze arm, completed by the Lakeside Pottery staff, is impressive. I had to go back to photographs to identify the location of the fault; it is invisible. The patina matched perfectly. In addition to the genuinely artistic repair, the repair price was excellent and the service exactly as promised (maybe even better than promised). Lakeside Pottery is a first-class company. I will use them again and highly recommend them for quality work. Kevin C. (Google)
Morty and Patty care deeply about their work and about ensuring that you like the end product. Morty gave me a phone call about a hairline crack in a bowl that was getting put back together with Kintsugi. There were several ways to handle this and they wanted my opinion, which I greatly appreciated. I went with Morty's recommendation to have that piece broken into two pieces as he felt it would look nicer. I received the bowl a few days ago and he was right - it looks beautiful! Extremely pleased with the work. They did a wonderful job. Totally recommend Lakeside Pottery. M Chung (Google)
Great communication before and during the process and such a lovely result. Wouldn’t have done this for just any piece of pottery, but for the Chinese Red Ben Owen bowl that I bought for my mom that came back to me after she passed, oh yes. A true keepsake. Katherene D. (Google)
Just wanted to write a quick review about Lakeside. I recently sent them a damaged antique bonsai pot for repair using the kintsugi process. I am beyond pleased with their communication, attention to detail, service and the final product! They made sure they understood the scope of work that I wanted completed, communicated the options and a few concerns, set clear expectations and completed the job very quickly! It is evident that they genuinely care about their customers as well as the pieces of art that they are repairing. I recommend their service without hesitation and look forward to working with them in the future! (Google)
After taking a once-in-a-lifetime trip to Africa we were thrilled with our purchase of an incredibly beautiful (and very heavy) Shona stone sculpture of an elephant with her calf. Unfortunately, upon returning to the US we opened our find to discover it had been broken in many places; two legs broken off, an ear snapped off, much of the stone had crumbled, etc, etc, and we thought it was ruined. This was despite careful wrapping and packing by us but, undoubtedly, careless treatment by the airlines. After several Google searches we kept coming back to Lakeside Pottery, not only because they were the most responsive but because they seemed lovely people, totally genuine, and enthusiastic and caring of our ‘predicament’, attributes sorely lacking from every NYC studio who were often abrasive, and didn’t seem interested. It took us a few months to get our ducks in a row but we eventually snapped pics of our statue, it was given an estimate for repair and a timetable of the repair schedule. We shipped off our beloved statue in a double box, pampered though it were priceless. We opted for the total restoration, since it really wasn't much more than the next level down. Morty asked us several times why we would consider spending several times its initial cost to repair the piece, so we knew he genuinely cared and wasn’t in this for the money. It was our love for the piece that convinced him we were serious about our desire to have it restored as fully as possible. Long story short, when the elephant statue was finished (way ahead of schedule) we were sent photos of its repair and we couldn’t believe what we were seeing. Then, when we received the statue in the 'mail', my wife literally cried tears of happiness when she saw the statue, which was repaired so perfectly, so flawlessly, and obviously with such love and care, we still to this day look upon the statue and are baffled as to how they did it. My advice: these guys are geniuses at what they do. Masters of their craft, totally unsurpassed in their field, I imagine. I could not recommend them highly enough. They made us so happy, and one day we hope to drive to their studio to thank them in person. Thank you a million times for restoring our statue and giving it a whole new life! David S. (Google)
Morty and Patty did a great job in restoring our statue to its original form. The whole process was very simple. They are very courteous and pleasure to work with. Bharti C. (Google)
Morty and Patty were a pleasure to work with! The whole repair process was simple to follow, they responded quickly and pleasantly to my emails, and my broken plate came back looking excellent- their color matching is beyond top notch. They are great at what they do; I'll recommend them to anyone looking for ceramics/pottery repair. Joseph D. (Google)
We are extremely pleased with the repair of a large van briggle piece. It was a difficult job since there were no square lines. They did a superb job of matching the color. Very professional and pleasant to work with. Virginia D. (Google)
While cleaning out the house my parents had lived in for 58 years, my sister found a Rookwood vase hidden away in the back of a kitchen cabinet. Nobody in the family remembered seeing it before. It must have been sitting behind my mom's spices for decades. I collect Rookwood, so my sister gave it to me. After being broken and clumsily repaired, then stuck in a cabinet for half a century, I felt the vase deserved to be restored to its original beauty. Lakeside Pottery did an amazing job at making that happen, it looks perfect. I have it displayed with my other pieces. Now it makes me smile every time I see it. I would recommend them to anyone looking to restore a piece of art pottery. Judy N. (Google)
I bought a Chinese ceramic stacking jewelry chest when I was in Beijing last year. Got it back to the states just fine. But when we moved one of the dishes broke into 3 pieces. I was devastated. I found Lakeside Pottery on-line and rolled the dice for them to try and fix it. Well, I’m so happy and impressed with the results. You can’t even see where it broke. Top notch service and repair. Thanks again, Lakeside Pottery! Terry H. (Google)
I am delighted with your repair of my little Pueblo pot. Kingsugi was the perfect solution. I'm so glad I didn't just throw out this happy memory of a lovely day. Susan F. (Google)
I have a Han Dynasty Camel and Rider that had an accident and broke into several pieces. I was disappointed knowing it would never be the same again and wrapped it up putting it away in a box for months. I stumbled upon Lakeside Pottery Studio online and saw they worked on projects similar to mine. After a few emails and a quote I decided to take a chance and sent all of my pieces in for restoration. The repairs were done sooner than I had expected and arrangements were made for its return. I was nervous there would damage from shipping but the camel was packed so well everything was unharmed. I was totally surprised that the restoration was so well done that I can not see any of the repairs, excellent work. Many thanks to Lakeside Pottery for the excellent repairs. Steve P. (Google)
I am a Japanese living in Japan. When I visited a friend's house in the United States, I broke the big vase of my friend 's husband. It is easy to find craftsmen in Japan, but I did not think that there are craftsmen in the States. At that time there was no hope, but I was very lucky that I found the Lakeside Pottery Studio web site. Marty and Patty have done the amazing work. I cannot see the finish as I am in Japan, but they sent me the pictures before shipping it and asked my acknowledgement. It was beautifully restored. My friend and her husband are so impressed and appreciate their work. Precaution for shipping a broken vase was clearly explained and expenses are clearly understandable. I proud of my decision ordering them repair, and highly recommend Lakeside Pottery Studio. Thank you very much you saved me!! Teiko H. (Google)
Lakeside Pottery restored my grandmother's lamp and made it better than new! They provided fantastic customer service including a detailed accurate estimate, informed me when my lamp arrived, when work started and when lamp shipped. I send my heartfelt thanks to Morty and Patty and would recommend their service to highly. Craig W. (Google)
|
Dear Morty and Patty, I just got my custom kintsugi bowl in the mail. Thank you so much for the time you took to create this beautiful piece. I am so happy with it and believe my boyfriend will absolutely love it. You were so kind, helpful and professional. I wish you all the best and hope you have the happiest holidays! Again, thank you SO much! :) Sincerely, Caroline G. (letter / email)
Morty and Patty, As I start this email thank you, I wish that I could send it with the balloon or firework feature that a phone text allows. I'm very rarely speechless and I am not sure how to ensure this thank you reflects the amount of gratitude that I feel. That you give, obviously generously, and choose random acts of kindness in itself is so special. In an attempt to articulate the gift you gave me, your random act was perhaps the only way to make this memorial to my dear Ellen even more meaningful. The enhancement of real gold makes me feel less alone, and honors how Ellen lived a life of kindness to others, especially to me as my high school teacher. Her support made the difference in my life. That I can share this ceramic box at her celebration of life and tell the story of your random act of kindness is really the key to life, connection. Thank you for the connection, the care, and the generosity. The below picture is Ellen and I about twenty seven years ago. Thank you for your gift, it is beautiful and I will always cherish it and this story in deep gratitude, Tara (letter / email)
Hello to Lakeside Pottery, My mom’s statue showed up yesterday. I carefully unwrapped it and found that restoration to be even better than I could have hoped for. I immediately posted it to my Facebook – family and friends. My sister can’t believe how good the statue looks. You did an absolutely fabulous, terrific and wonderful job!!!! I am so happy I could scream. I can’t wait to show my mom the photos of the statue. She looks even better than before I broke it 50 years ago. With much thanks and appreciation, Rose Marie L. (letter / email)
Dear Morty and Patty, The teapot has arrived and it is magnificent! It truly is more beautiful now than when I first saw it. Thank you for your tender loving care in restoring it. It means so much to me, and I will always remember your kindness. Kindest regards, Anne Marie.
p.s. I will find a way to do something extraordinary for someone else. (Would you like to know about it when that happens?) With every good wish! (letter / email)
Hi, Thank you for restoring my Hagen Renaker Vanguard. The UPS box arrived today. Your restoration is so beautiful. If I didn't have before photos, I might not know which legs on the figurine you repaired. Best wishes! Janet (letter / email)
Hi Morty and Patty, I gave Buddha to my sister for her birthday on this past Sunday. It made her cry to see it so beautifully restored. She was the one who had broken it when she was a little girl. My mother was heartbroken since it was a gift from her favorite aunt. She’d would have been thrilled to see it now. The circle of healing around that incident is complete. Thank you for your incredible restoration work! Kind regards, Deborah (letter / email)
Thank you so very much for the beautiful restoration on my Baby Jesus statue. He is perfect..you did a marvelous job. I am so grateful. He is on loan to me from our church. I get to keep him until Christmas. I am thankful he is repaired. You are awesome!! Jeanie Willis (letter / email)
Hi Morty, I received the vase and it looks fantastic! The repairs are way beyond my expectations. I really appreciate the time and effort you invested into the repair and will certainly recommend you to anyone needing ceramics repaired. Thanks again. Cheers! Rich (letter / email)
Good Morning Morty, The Armani came yesterday and it moved me to tears! You are a magician! Thank you so much for restoring this for us. It means a lot. Sincerely, Mary and David Moller (letter / email)
Dear Morty and Patty, Our package arrived and I had to write and tell you how delighted I was to see your masterpiece. I can't begin to express how happy I am. I actually like it a little better. Especially with the unique concept of bringing it back to a new life. Warmest Regards, Katie (letter / email)
Dear Morty and Patty! I received my beautifully repaired Bizen dish today! I am thrilled with your repair and happy to have it back home! Thank you so much for your expertise and in record time! With best wishes for a beautiful Spring and happy Summer! Regards, Stephanie (letter / email)
Good morning Marty and Patty! Once again you have outdone yourselves. The vase/pot is absolutely beautiful. I had no idea when it fell to the fireplace hearth that it would ever look whole again. You two are ‘magicians’ not just artisans..and very amazing. I hope everything‘s fine with you and once again I can’t tell you how much I have appreciated your helping me with both my items. ‘Kintsugi’ is exactly as you described. A new beginning. And I will be up there to meet you and your ‘magic studio’ when I come to visit my relatives in Annapolis Maryland later on this year. Thank you from the bottom of my (broken) heart. Jinny (letter / email)
Good Evening Morty, The vase arrived safely and looks fantastic! It's amazing work and I really appreciate your process, attention and skill. Excellent work! Thank you, Bill (letter / email)
WOW!! That is incredible. I am stunned at the repairs … you can definitely work some magic! Thank you so much and I can’t wait to receive my platter. Regards, Dena (letter / email)
Received it and LOVE it SO much that I cannot explain how happy I am! Thank you so much!!!! Helen
Hello! I received my Lladro Unicorn back from you this weekend. I cannot thank you enough. I love that piece and you were able to fix it so beautifully. I'm very grateful. Thank you so much! Lina (letter / email)
Morty - The vase arrived today, all in one piece and your photos did not do the actual piece justice. It looks splendid! Better than before it was broken. We cannot thank you enough for your skill and craftsmanship in restoring a very sentimental piece for my wife. Our first opportunity to explore Kintsugi and we couldn't be happier with the results! Be well Morty and have a great Thanksgiving. Mark & Janell C. (letter / email)
Hello Lakeside, The restored Joseph Stalin porcelain arrived today, safe-and-sound. Thank you! It is truly remarkable. Your restoration was superb! Thank you again! Very sincerely, Frank
Dear Morty & Patty, Wow!! The teapot just arrived – it looks perfect – just like new! Since my mother probably had it for 40 or 50 years, I have never seen it look this good. Many thanks! Meri (& John too) (letter / email)
Good Afternoon Morty & Patty, My Loving Cup arrived safely this afternoon, and I am delighted with your repair, it is superb. Having been so disappointed when the Loving Cup was damaged, it is such a pleasure to have it back looking pristine, with the repair being completely undetectable. Thank you so much. Kind regards, Leo
The bronze duck repair is just perfect. You'd never know there was every any damage! Thank you taking such good care of one of my favorite figures. Cindy W. (letter / email)
Dear Patty & Morty, I want to thank you for the outstanding job you both did on restoring our Hula Girl lamp. The unveiling was today and we both were so pleased with the results. It was beyond our expectations and are so grateful we found you. Thanks again, Brian & Mari O.
Morty, That is fabulous! If you come to Vermont EVER please look us up. We would be so happy to meet you! I can’t tell you what an excellent job you did on the bowl. When I think of treasures broken and thrown away it makes me sad! Glad I found you both. Thank you again! Elizabeth (letter / email)
We received our repaired Turkish Bowl today and couldn’t be happier!! We can’t tell where the repair was made and the bowl looks perfect. Thank you so much!! Marci Maulden (letter / email)
My Acoma pot arrived a short time ago, and I carefully unwrapped it to make sure it didn't break in the shipment. It is unbroken and looks amazing. I couldn't be happier. I was so sure it was ruined. I have given your web site to some friends. I hope you don't mind.Thanks again, Paul K. (letter / email)
Morty, Mr. Lincoln has arrived safely. And what a beautiful restoration! Just fantastic! You are a true artist to say the least. Thank you very much for all your work and help. George (letter / email)
If you want your valuables professionally and expertly repaired, Lakeside Pottery Studio is the only place you should consider. Marty is a perfectionist and a very nice person. He communicates during the process to ensure your project is meeting your expectations. You cannot put a price on restoring items you love and cherish. Marty will ensure your loved items are restored to new. I will continue to use him for any items that are damaged in the future. Larry S. (BBB Dec 2021)
Hi Morty and Patty, I gave Buddha to my sister for her birthday on this past Sunday. It made her cry to see it so beautifully restored. She was the one who had broken it when she was a little girl. My mother was heartbroken since it was a gift from her favorite aunt. She’d would have been thrilled to see it now. The circle of healing around that incident is complete. Thank you for your incredible restoration work! Deborah F. (BBB)
Lakeside Pottery Studio gets my highest recommendation. I’m an avid collector of California Pottery and was heartbroken when two of my highly collectable pieces got broken during mailing. When I received the two items back, I was astonished. I could not tell the items had been broken. There was no demarcation mark where the break was and the paint matched perfectly as if they had not been damaged at all. Lakeside was professional, communicating in a timely manner and repaired the items quickly. However, the best part of the experience was the friendly, kind, personal service they gave me. I highly recommend Lakeside Pottery to anyone who needs any pottery repairs. Maria M. (BBB)
I absolutely loved the restoration they did on my grandmother’s antique ashtray. It was precious to me and have looked at that broken piece since the day she gave it to me. Watching a show on Netflix about a place that restores all things precious are reconditioned, remade, restored etc. in the UK, got me to thinking that maybe I could find a place here in the United States. Lakeside Pottery popped up on my google search and I’m so glad it did. I am so pleased with the workmanship and tender care they gave not only to my piece, but to me. They care about the folks behind the broken,smashed, missing ears, heads,and a few hands. I would definitely recommend Morty and Patty for the healing of your precious item and you. Thank you guys for the wonderful outcome. Jennifer (BBB)
Morty and Patty at Lakeside Pottery are not only fabulous artisans, but true magicians! Two items that a departed beloved friend had given me ( a Mata Ortiz hand-carved egg and a Mata Ortiz hand painted pot) had been inadvertently shattered/broken. I searched the internet for ceramic and pottery restoration and found Lakeside Pottery. Morty assured me over the telephone that there were ways he could make these treasured pieces whole again. Sure enough, using the Kintsugi method (Japanese art symbolizing Rebirth) both pieces were rebuilt. They are perfect; just looking at them helps to mend my (broken) heart. I certainly recommend this studio for all restoration needs. Morty and Patty are true professionals. Virginia (BBB)
I would recommend Lakeside Pottery Studio to anyone needing a high quality repair and hoping for exceptional service. Morty and Patty obviously have great passion for their business and it shows in the wonderful pictures they share on their web photo posts. I believe they have genuine excitement for what they do and in knowing their artistic talent makes a difference for teaching new skills or making broken treasures whole again. Renae (BBB)
Sent Morty the famous "Penfold Man" which had been in my father's golf pro shop since the 1930's. He was beaten up and his pipe had broken off taking away part of his lip. Today, he returned looking brand new! What a great job! There's not many of these left in the world and now one of the best sits in our living room. Thank you so much for your attention to detail and explanations on what was being done to him. We love it! Bruce (BBB)
My wife has had a one-of-a-kind pottery coffee mug since 1994 which slipped and was broken last year. I trued to reglue, but my amateurish efforts failed. I did a little research and made an inquiry with Lakeside Pottery. I wasn't optimistic, thinking the superglue I had used would make repair impossible, but not so. The repair Lakeside did was well worth the time and expense. The mug is beautifully restored--impossible to tell it was ever broken. Morty and Patty are great with communications--they answer e-mails immediately and fully. Just great folks to work with--can't recommend their work highly enough! David (BBB)
I had a Lladro Unicorn that was a very sentimental piece for me and it was accidently broken by a cleaning staff. After several attempts of my own trying to glue the pieces back together I thought for sure it was just going to be trash. But I attempted to hunt for someone who might be able to fix it even if it wouldn't be perfect. I found Lakeside Pottery and decided to take a chance via the internet to see if I could get it fixed. I sent my deposit and was contacted by Lakeside a couple times to clarify the repair and they even found a break I had not seen. Once the piece came back to me it truly appeared like new and I was stunned! I had no idea how it would turn out but to be honest, it looks brand new! I am so grateful to them for saving a very important piece for me and it was worth every penny! Thank you Lakeside! I have other pieces and should any of them come to damage, I'll for sure be calling on you again! I'm so impressed. Lina F. (BBB)
I received my 4 pieces of pottery just now which broke while I was moving. I don’t know how Lakeside Pottery Patty and Morty did it but the repaired pieces look amazing as if nothing had happened to them in the first place. When they first broke I was extremely upset and doubtful that anything could be salvaged. I know they’re inexpensive pieces but the memories attached to them are worth a lot to me. The instructions they sent me to ship the pieces were simple and clear and the time estimate to fix them was accurate. I appreciate your beautiful work and patient care which you put into restoring them to this flawless degree. Thank you and I wish you all the best. Shirley
My mother had an Eva Zeisel teapot. It is a true work of art, and holds many memories. I wanted to give it to my daughter, but the spout was broken & the piece was missing. Morty & Patty of Lakeside Pottery did an amazing job of reconstructing the missing part and matching the glaze exactly. It looks perfect – just like new! They are true artists, & delightful to work with. I know my daughter will treasure it. Meri K. (BBB)
Morty and Patty of Lakeside Pottery have just completed the repair of my damaged porcelain collectible and I am delighted with their expert restoration, they successfully matched the colors including the difficult gold gilding, with their flawless invisible repair restoring my porcelain collectible back to its original pristine condition. I would highly recommend their expert, professional and courteous service. L.F. (BBB)
Morty and Patty restored my beautiful oriental lamp that was shattered into 16 pieces, large to very small. I can't detect any repair work at all. It's amazing. They had to reconstruct new pieces to replace the missing pieces that were shattered beyond saving. Patty went above and beyond to research the intricate painting on my lamp to figure out what might be missing in the scene of the new replacement pieces. I cannot tell new painting from original painting. It's that good. Unbelievable actually. The colors match perfectly and the seams are undetectable. It literally looks new, like it was never shattered. I'm overwhelmed with the quality of their work and expertise. I enjoyed speaking with Marty on several occasions to confirm that they were repairing to my expectations and desired level of repair work. It is with much gratitude that I highly recommend Lakeside Pottery. Marty and Patty are super kind and take enormous pride in their work. It shows on every level. Raine W. (BBB)
We have a much loved handpainted Turkish Bowl of some age that got broken. Lakeside Pottery Studio did our repair and we couldn't be happier! You can't see the repair at all and the bowl looks perfect. We would definitely recommend this company and will use them again if another occasion arises. Marci. (BBB)
Patty and Morty at Lakeside expedited my repair of a large ceramic bowl. They were a pleasure to deal with and their work demonstrates high level of care, and professionalism. The repair seamlessly blends into the glaze, and it's difficult to see any trace of the original crack. I highly recommend lakeside for any ceramic or sculpture repairs. Check out their comprehensive website that is full of ceramic resources and tips for DIY repair. They offer a range of repair services and their response is fast, thorough, and personable. You won't be disappointed. Eric B (BBB)
Lakeside restored a Ming dynasty statue for us and did a fantastic job. It was a small piece and so delicate, but they restored it perfectly. Excellent customer service and a fair price. I would not hesitate to use them again. Chris M. (BBB)
My wife accidentally broke an ear off of a cat sculpted by her decease Aunt. It was an extremely sentimental piece of artwork! Contacted and followed all of the precise instructions by Morty at Lakeside Pottery. He kept us updated & informed as to the status. EXTREMELY PROFESSIONAL!! We received the Special Cat and it was amazing and beyond belief how spectacular it turned out!!! You could not tell it had ever been broken!! In addition, one eye was missing and they replaced both eyes! It was a HUGE success and Lakeside was one of the best businesses we have ever worked with in terms of explanations, directions, choices, and overall business ethics professionalism!! Without a doubt, THEY ARE #1 - THE BEST!!! Would not allow anyone else! We already are thinking of an ASIAN DOLL with a broken hand........ SIMPLY AWESOME!! Stan & Gail Swank (BBB)
I discovered Lakeside Pottery Studio through an internet search, after breaking a favorite piece of pottery. I was intrigued by kintsugi repair but hesitant to try it as a DYI. I found the website to be very informative, and the online form for requesting an estimate explained clearly the different types of repair available. I received a response to my initial inquiry within hours, and in response to my follow-up questions, the owner Mort suggested talking by phone. We spoke, and after that dialogue, my confidence in LPS was complete. Every step of the way, Mort and Patty demonstrated great diligence by way of organization, communication and all-round professionalism. I always knew the status of my project, and it was completed ahead of schedule. (And the result was outstanding!) This level of professionalism seems increasingly rare these days, so I can't recommend LPS highly enough. Dennis C. (BBB)
Excellent craftsman quality. Timely management of the repair process, and within the estimated quote. Very professional, attentive and talented team. Thomas K. (BBB)
akeside Pottery has repaired two precious ceramic artworks for me and I am absolutely thrilled. The first was a hand painted tile from Assisi Italy that is intended to be the centerpiece of a piece of furniture and was broken during shipment. The repair was flawless and you cannot tell it was ever broken. The second was a hand painted ceramic plate that fell off the wall and was very badly chipped and broken with pieces missing. How they put it back together is a mystery, but it looks like it was never broken! I can highly recommend them as a fantastic place to get your precious ceramic pieces repaired. I never dreamed my broken unique artworks could be restored so well. Photography West Gallery. (BBB)
Purchased a beautiful, large, old Delft tile painting online that clearly needed repair/restoration work, but only had a few photographs to go by. The piece dated from 1916 and the picture was finely detailed and clearly painted by a master. I found Lakeside Pottery Studio via an online search and sent them the photos and other information about the piece seeking a repair advice, options, and quotes. LPS responded to my email query within 12 hours with initial thoughts, and a subsequent phone call helped me understand the restoration process as well as potential caveats to ensure realistic expectations. I had the piece shipped directly from Europe to LPS, and the damage turned out to be more extensive than previously thought; however, the staff told me not to despair and walked me through the complicated process they would use to bring the piece "back to life." I heard back from LPS in a very timely manner informing the work was underway and then finished. The finished product was BREATHTAKING. The care and craftsmanship they put into the restoration was beyond my expectations and I couldn't even tell that the piece had been damaged. Lakeside performed a miracle through both Science and Art - Science in using materials and processes to bring the pieces back together soundly, and true Art in repainting to match color, brushstroke, etc. to restore the original look and feel. I strongly and highly recommend the services that Lakeside Pottery Studio provides! I feel fortunate and grateful to have found them and placed my trust (and art) into their skilled hands. HD Kimble (BBB)
We heard a horrible crash and our hearts sank... Our beloved angel statue had fallen from the mantle and shattered on the floor. I immediately started googling desperate for a fix. Thank goodness that I found Morty and Patty from Lakeside Pottery Studio! What I liked best about their website is that it is so educational. I learned that our statue was made of spelter not bronze and lots of other helpful details. We were starting to hope that it could be repaired. My husband contacted Morty and he gave us a very detailed and honest estimate. What a relief to find such a reliable, upfront, and (most importantly) amazingly talented artist! Morty and Patty worked wonders on our statue. We are beyond thrilled with their work and completely recommend Lakeside Pottery Studio. BOTTOM LINE: If you have any cherished possession in pieces and you think that all is lost, fear not. Call Morty! He will save your possession and your heartbreak. As you will see, he will be a hero of yours in a matter on months. Believe me, he is one of ours. Thank you, Morty, from the bottom of our hearts for saving our beloved heirloom statue. It truly means the world to us. 5 STARS! Katrina W. (BBB)
Carolyn & Al Thomas We discovered Lakeside Pottery Studio by searching the internet in December when we unpacked a beautiful ceramic Santa set that had been in my husband's family for 65 years. Unfortunately, while in our possession, by accident, the Santa Ladle was broken into three pieces. Since we were passing it down to our son's family this past Christmas, we wanted the ladle to be repaired professionally. It was our good fortune to send this family treasure to Patty and Morty, Lakeside Pottery Studio, for repair. I knew I had a WINNER since their website was so informative, organized, and instructional thorough. They were extremely easy to communicate with and kept me in the know throughout the entire process. . .from the day I mailed it to them to the day I received the ladle back. Patty and Morty are truly artisans, very skilled and talented. They take pride in their work, and I can tell it brings as much joy to them to be able to restore the priceless item entrusted to them as it is for their customer to be the recipient of an intact piece. I know my husband and I marveled at their work and couldn't be happier to see the Santa set once again complete. We highly recommend Lakeside Pottery Studio for restoration of priceless treasures and heirloom objects. Caroline T. (BBB)
I wanted to have a personal item broken and then reassembled using the Kintsugi method as a Christmas gift for my wife. With time slipping away I was not sure this would be able to be done. I shipped them my items and explained the time frame and the results are fantastic! I could not be happier. Their communication, professionalism and abilities are out of this world. I would highly recommend them and I will use them again in the future. I am a customer for life! Thanks Morty and Patty Mark R. (BBB)
Great job in repairing my character beer stein. Highly recommend Lakeside Pottery. James S. (BBB)
The artists at Lakeside Pottery are real magicians. I have a six-inch bronze sculpture, Resting Apollo, attributed to the Barbedienne foundry in the 19th century. Unfortunately, this otherwise perfect example of a Grand Tour bronze sculpture suffered from a near 90 percent fracture of its arm. The repair of the bronze arm, completed by the Lakeside Pottery staff, is impressive. I had to go back to photographs to identify the location of the fault; it is invisible. The patina matched perfectly. In addition to the genuinely artistic repair, the repair price was excellent and the service exactly as promised (maybe even better than promised). Lakeside Pottery is a first-class company. I will use them again and highly recommend them for quality work. Kevin C. (BBB)
akeside Pottery did an amazing job on a decorative platter that I chipped. It was my mother's favorite platter and I was just sick that I damaged it. When I requested the quote, they had the integrity to ask whether it made financial sense to fix. I told them the story and how heartbroken I was. They were very compassionate and we agreed to the repair. I sent it out- worried the whole time about the shipping, whether this was a legitimate company, and the quality of the work. I exchanged a few emails with them during the time it was being repaired and I grew increasingly confident. When I received the platter back I could not have been happier. It was essentially perfect. I now look at it every day, think about my mother, and feel very grateful I trusted Lakeside. They didn't just restore the platter, they fixed my heartbreak over damaging it. DW. (BBB)
Lakeside Pottery did an amazing job on my limited edition Thomas Blaksheer figurine. It was damaged, with missing pieces and they restored it to its original state. I am so pleased with the result. They went above and beyond to ensure that the restoration was high quality. Great Customer service too! I highly recommend them. Michelle B. (BBB)
Lakeside performed an excellent restoration of an antique Roseville ceramic pedestal! They matched the color and the glazing perfectly! Pedestal was repaired and return shipped with great packaging - so there was no risk of damage. And the turnaround time was much less than anticipated. So happy to have found this studio! I will be using their expertise in the future on a few pieces that need some TLC. The “what-to-do” steps to submit for repairs are well documented and easy to follow. Owners return emails in a timely manner. Beverly Z. (BBB)
Excellent work done on Chinese vase. The whole process works very well and I could not be more happy. Already recommend to some friends. Jorge L. (BBB)
The whole process of getting our vase done was very professional, thoughtful and the end result exceeded expectations. I sincerely appreciate the effort and the quality of the entire experience. I would highly recommend Lakeside Pottery to everyone. Thanks again! Dino Z. (BBB)
Lakeside Pottery repaired a Lenox angel figure with a broken wing. The wing was reattached yet there is no indication on the angel that indicates repair work was performed. Lakeside Pottery answered emails very timely and professionally. The returned angel was packaged in an extremely safe manner. The price was high (although maybe not by market standards), but the work was extremely well done. Definitely will use Lakeside Pottery again if similar situation arises. Karen B. (BBB)
I can’t say enough wonderful things about Lakeside Pottery! I contacted them when I broke my favorite but inexpensive Uzbek ceramic plate I had bought in Russia. I bought it for only $25, so it didn’t make sense to do a really expensive repair, though Lakeside Pottery talked through all the repair options with me within hours of me contacting them. Mintues, actually! I ultimately followed their online tutorial, which guided a complete novice like me, and I repaired the plate! Glued, patched, repainted, reglazed. It looks awesome and is back on my wall! It’s far from perfect, but now I have a great story! Morty and Patty are generous with their expert repair knowledge and patient with heartbroken people who break things of sentimental value. If I ever break something of value, Lakeside Pottery is where it’s going for repair! Love these guys! Honest, talented, real experts. Stephanie H. (BBB)
Unbelievable restoration of my precious and priceless bowl. The bowl was broken into 12 pieces with some very intricate carvings on both front and back. The work to restore this piece was nothing short of spectacular. Worth every single penny. Great people to work with and I would highly recommend their services .... FANTASTIC. Bruce A.R. (BBB)
just received my Kintsugi bowl in the mail first of all, the package was SO well packed, there was no danger of breakage inside was a soft, black bag containing my lovely new bowl -- it is gorgeous and what a lovely presentation start to finish, I found working with Morty and Patty a delight and would not hesitate to recommend them and their work! JF. (BBB)
We had a small plate made years ago by a potter we knew. We loved the plate and were so sad when it was broken. Gluing was unsuccessful. Research brought us to the idea that Kintsugi would be a way to repair and restore it. A web search brought us to Lakeside Pottery Studio. The information on the website was fascinating, impressive and very helpful. We decided to have Morty and Patty make the repair. The whole process was easy, very well thought out and their assistance along the way was exemplary. The work was completed much more quickly than we anticipated and the result was exquisite! The workmanship is beautiful and we could not be happier with our "new" plate. They have our unconditional recommendation. Claudia S. (BBB)
I absolutely recommend working with lakeside pottery. They are wonderful people who do amazing work! They saved our priceless elephant sculpture that my boyfriend's grandmother made years ago. It looks beautiful, you can't even tell it was ever broken. I would definitely come back to Lakeside pottery for any future need. Kelly H. (BBB)
Lakeside restored a cherished small white ceramic elephant for me. It was my grandfathers and holds great sentimental value. The restoration work is flawless and I am thrilled! Morty and Patty were so responsive - right from my first inquiry - and guided me expertly through the process of detailing the damage for them so that they could give me an accurate quote - to instructions for shipping. I highly recommend this company. Leslie J. (BBB)
I have been looking for some Kintsugi ceramics for some time now but never found anything I really liked until I came across the Lakeside Pottery studio; and I am grateful I was patient in my search. I ordered a bowl and vase and I couldn't have been happier with my purchase. Not only do Morty and Patty have stellar customer service - a rarity these days - but they were very responsive to my questions and were quick, efficient, professional and friendly in dealing with my order. The items were packed to withstand the roughest handling and the items turned out to be more beautiful than the great photos on their website. I am one very satisfied customer! I highly recommend them - without a doubt they are among the best! Sylvia D. (BBB)
Lakeside Pottery repaired a bowl given to us by my late cousin as a wedding present, then broken by our 2-year-old daughter. We had them use the gold-effect kintsugi repair, and the results were beautiful--the bowl is better than new. Marty and Patty were professional and prompt. We'd happily work with them again. John R. (BBB)
Lakeside Pottery Studio did a wonderful job on my project, a Smithsonian Museum ceramic collectors piece. The repair job is suburb and far exceeded my expectations. The job was completed quickly and expertly. I’m grateful and will gladly use their services for other repair projects. Very well done!! Paul E. (BBB)
Using the Kintsugi style, Lakeside Pottery repaired a Japanese vase believed to be by Kozan, a renowned Japanese artist. The repaired vase is gorgeous and I am thrilled! Lakeside’s customer service is excellent: prompt communication from start to finish, great workmanship. Repair work was completed much sooner than I expected. Highest recommendation! Janice L. (BBB)
I searched for many years for someone who had the expertise to repair my special piece--my Dancing Lady. It belonged to my great, great grandmother and was damaged as it went through the family. The head was broken off and had been glued many times, pieces of the dress were missing, the toe of the shoe was missing, and most of the intricate fingers were missing. I never dreamed it could be repaired to the state it was. It was a dream come true when I saw it after repairs. She is beautiful. Every finger replaced, the shoe perfectly repaired as well as all the missing pieces of the dress, and you would never know the head was ever broken. Everything matched perfectly. I am so very grateful that it is now a beautiful treasure that can be passed down in my family. Morty and Patty were so professional, warm, and kind to me during the repair. What a wonderful Christmas present!! Shirley M. (BBB)
The folks at Lakeside Pottery are highly skilled, communicate very well, and are totally ethical and transparent in their dealings. I recommend Lakeside without reservation. Steven L. (BBB)
Jill words cannot explain the craftsmanship Lake side Pottery has. I had given my son a Dragon Statue that fell off of his dresser and the head crack I tried to repair it but could not do it. I search on line and came across Lakeside Pottery I filled out their form sent them the pictures of the damage they contacted me with the pricing and it was acceptable. I mailed the statue to them informed Lake Side the tracking information and told them that I would not pester them and wait patiently . It took about 2 month and it was worth the wait. I highly recommend Lake Side for any and all repairs. You definitely will not be disappointed. All I can say is Thank You a Thousand times. Jill T. (BBB)
Outstanding craftsmanship! My Tang Dynasty Fat Lady figurine was shattered into many fragments and has been repaired perfectly. No repairs are visible. Lakeside is very easy to deal with, they communicate well and complete repairs in a timely manner. Pricing is explained well and is very acceptable. I am very pleased with Lakeside, and highly recommend them! Doran (BBB)
My daughter was given this little 7” porcelain statue. A little fisher boy holding a tiny cane pole with a fish on the end...somehow it was broken...it wasn’t a Hummel or any known piece of porcelain but it was my momma’s, therefore very special ...like he was broken in two at the waist...all his parts were put into a drawer and somehow pretty much forgotten. Not sure if my daughter remembers him but I have worried and just thought well one day maybe I can have him “fixed”...Once I found Lakeside Pottery, they had me email photos of broken item, quoted me a price...I shipped all pieces and they discovered he had already been mended once with old orange glue. I had no idea...Lakeside quoted an additional price and let me choose the quality of repair. I know I just spent many times more than what this dime store piece of porcelain initially cost but I remember how Mama loved him and now he is all whole...Lakeside Pottery in case anyone is ever so desperate...He looks perfect now and I would not trade the opportunity to surprise my daughter for anything! He will be her wedding present just from me to her next weekend...I have two more broken pieces to send to Lakeside and I am so thrilled with their professionalism and artistry... G. Milam (BBB)
The folks at Lakeside Pottery are highly skilled, communicate very well, and are totally ethical and transparent in their dealings. I recommend Lakeside without reservation. Steven L. (BBB)
I have a ceramic Lime Girl that my mother got on her honeymoon in the Dominican Republic. Over the years she had had gotten a dings, but one day the iron fell off the ironing board into my doll. She fell and it crushed several of her flowers in her bouquet. I sent pictures to Lakeside Pottery and they said they could fix her. What they did was miraculous. She has all her flowers back, and the paint matches perfectly. I can’t tell where the original stops and where the repair begins. She is back home now and all I can say is thank you, thank you, thank you. Kim T. (BBB)
I had two broken antique Imari studio pieces in my collection that required repair. After some careful searching, an antique dealer recommended that I look at the work that Lakeside Pottery has done for other clients. I'm glad I did. It was very easy to work with Marty and the results of their restorations were outstanding. Very pleased. S. Sottile (BBB)
My Catherine Hunter chicken arrived from the auction house with an amateur repair of a broken comb. Thanks to Lakeside Pottery Studio the break is now invisible and the color match on the comb is superb. I couldn't be more pleased with the outcome. Teresa M. (BBB)
I purchased a set of Marx Brothers statues said to be old MGM Studio props. They were in rough shape with heads broken off, an arm, hand, and leg missing, as well as numerous paint chips. Morty determined they were actually made of wax, and kept in constant communication throughout the restoration process, as there were numerous decisions that needed to be made while keeping their antiquity in tact. The result was fabulous and well within the original repair estimate. I highly recommend Lakeside Pottery for repair or restoration of your treasured item. Joe B. (BBB)
My wife and I collect Indian Pottery, baskets and other meaningful pieces, most considered antiques. Our two Schnauzers were running around the den and knocked over a stand on which set a large Hopi Pot created by a well known potter. It shattered into almost 40 pieces, large and small, which did not include the very small "rice" pieces of which there were many. We were heart broken as it was one of our favorite pots (and was fairly expensive).. We had used Lakeside in the past to repair another pot knocked over by a neighbor at a Christmas Party.,so we decided to contact Patty and Morty at Lakeside in the hope of all hopes that they could restore it. We shipped it to them and received a confirmation that they could restore it. Several weeks later a box arrived with our pot. When we opened the box we could not believe how GREAT it looked. Not only was the pot in one piece but the painting was redone to perfection, even the interior. Those who are familiar with Indian painted pots know how intricate they can be as the paint is hand mixed and the figures are small. They are outstanding artistic individuals. I do not hesitate to tell all of our friends about the.them in case they should have a situation where ceramic or clay restoration is needed. John and Nancy (BBB)
Lakeside Pottery, or more specifically, Morty and Patty are an incredible team of master potters. They well understand the nature of each piece they work on, be it contemporary or very old. They worked on a very special piece for me circa 1725, and brought it back to the original potter's beauty. You would not even know the piece had a 4" chip from it. I am very grateful for their expertise and would not hesitate to utilize their museum quality services again. Mary G. (BBB)
Lakeside Pottery repaired a broken plaster Christmas decoration for me. The results are AMAZING!!! They took a piece that had significant damage - chips and large missing pieces - and made it look brand new! I couldn’t be happier with my experience- thank you Lakeside! Douglas F. (BBB)
It broke my heart when my antique Japanese porcelain lamp fell and broke. I found Lakeside Pottery on line. Morty and Patty worked an absolute miracle! I went over the repaired lamp with a magnifying glass and could not find the location of the damage. Morty was a joy to work with and his skill is amazing! Karen D. (BBB)
I had an outstanding experience with Morty and Patty at Lakeside Pottery. I had a ceramic bird figure that my wife and I had purchased in Southern France that was considerably damaged. It was repaired not only well ahead of schedule, but with great care and expertise. In addition, the cost was extremely reasonable. Not only was the result everything I would expect, but my personal interaction with Morty and Patty was extremely pleasant. I would trust them with anything that needs careful restoration. Steven W. (BBB)
I am SO impressed with these people. They bent over backwards to help get my piece back to me in what SHOULD have been an unrealistic time-frame, and their workmanship was absolutely perfect. Great communications took a lot of the stress out of dealing with people I didn't know, but I sure know them now! TOTALLY SATISFIED! Aaron B. (BBB)
I have not visited this facility only because it is so far away. I am so impressed and cannot get enough of the lessons and suggestions for teachers to use in their classrooms. I am hoping to make a visit to their studio in the future. Catherine (BBB)
When my ceramic pumpkin fell and broke and smashed the whole entire face of the pumpkin that was made by my mother 46 years ago I was devastated . I thought that there was no way that would ever be put back together. After doing a ton of research I finally found lakeside pottery. I sent them the package. And a deposit. They were in constant contact with me letting me know that they received the package I also received pictures in the beginning stage of the process and was blown away just by the little work that they dead right away. But when I got the final product in the mail I was absolutely stunned how truly incredible and amazing left it was perfect. I was speechless. Not only could you not tell that not one place where it was broke. They are extremely talented and well worth every penny that I spent. Thank you so much Lakeside pottery . Noelle B (BBB)
Lakeside Pottery Studio did an impeccable job repairing a piece of great sentimental value. My adult son's karate trophy/ dragon sculpture from a childhood tournament is an irreplaceable item. It fell from a cabinet and the face was ruined. Lakeside Pottery Studio has perfectly recreated it with no sign that there was ever any damage. Morty, Patty and their staff are skilled " art surgeons" . Nothing short of miracle workers in our situation. They are the go to solution for ceramic and sculpture restoration. Joan R. (BBB)
I would like to share my extremely professional and positive experience with Lakeside Pottery Studio. My poor broken Roseville ewer which had been my parents ewer for over 50 years, was damaged during Hurricane Irma. Every step of the way, Morty was in contact with me, from obtaining an estimate to final arrival back at home. The process was well defined, timely and easy to follow. Morty was delightful. BUT MOST IMPORTANT, my sad broken ewer is now beautiful again, the repair was incredible! Thank you Lakeside Pottery Studio! Barbara M. (BBB)
I have sent 2 ceramic pottery statues to be restored by Lakeside Pottery on one occasion and another 1 recently, two of them were more than 1000 years old. Lakeside Pottery did a fabulous job of restoration; you cannot see they were broken. When I lived in Boston, I used a person who used to be a restorer for the Fine Arts Museum there, before he started his own business, and Lakeside Pottery restorations were just as good as his. John D. (BBB)
At a time when it seems more and more difficult to get quality work, I was very impressed with the repair of my plaster Last Supper wall plaque that had been damaged during a recent move. It is obvious to me that the folks at Lakeside Pottery take a high level of pride in the work that they do, for which I am very grateful. Ronald C. (BBB)
I only have the best of feedback! Morty was prompt to respond, knowledgeable & professional. The cost of repairing my broken Steuben Blue Auren dish Kintsugi-style was on point. The dish was repaired in record time & I am thrilled with the result! Even my aunt & mom, from whom I inherited the dish (and both of whom are antique-lovers & artists) raved about the high quality of the work. I am grateful my internet search connected me with Lakeside Pottery Studio & have no hesitation referring friends & family to them. Christina F.
(BBB)
I found this company on the Internet when a family treasure got broken during the Christmas holidays. I had a very old fragile porcelain figurine(A Schutz-Marke little boy porcelain figurine) that had a large piece broken off of the bottom and a hole in it. I was heartbroken about the damage. I called Lakeside, spoke to the gentleman there who does the work, sent him a series of pictures and finally, following their specific instructions, I sent them the figurine. They have now returned it and it is a miracle what they have done to it. I dare you to find where the piece was broken or where the little hole was. They have restored to my family a treasure of my Grandmother. They are the best and truly perform miracles with porcelains. Do not hesitate to use them. They seem to be always available and very understanding. A+ Pamela L. (BBB)
My daughter tripped over the cord and sent my mother's cherished lamp, which I inherited, tumbling to the floor and breaking into pieces. She and I were mortified and very upset! I found Lakeside Pottery through a Google search and am so grateful for their work. They were able to restore the lamp to near-perfect condition. To say that I am amazed is an understatement! The level of craftsmanship and attention to detail is very impressive. I have referred Lakeside Pottery to several friends and acquaintances and highly recommend them. Nina M. (BBB)
I accidentally shattered a music box given to my wife by her late father. It had very little financial value, but was of great importance to my wife. Patty and Marty of Lakeside repaired it and made it look brand new. It didn't matter that it wasn't a priceless antique, Lakeside gave me and the repair first class attention. The entire process was easy and they were prompt with communicating with me. I highly recommend them!! Robert S (BBB)
Outstanding craftsmanship! My Tang Dynasty Fat Lady figurine was shattered into many fragments and has been repaired perfectly.
No repairs are visible. Lakeside is very easy to deal with, they communicate well and complete repairs in a timely manner. Pricing is explained well and is very acceptable. B. Doran (Google)
I sent a fractured vase that held sentimental value only. Lakeside pottery made this antique vase not only look great it looked as good as new. Amazing work. Easy to deal with. The upfront estimate was the price o paid. Great job Lakeside. R. Blank (Google)
I had to antique Japanese Imari studio pieces that were broken some years back. I keep the shards hoping that I could find a qualified repair service in the US. An antique dealer referenced Lakeside Pottery to me. I found the owners very easy to deal with and their workmanship is superb. I liked that they had options on the restoration, I elected the traditional Japanese technique, using some innovations that Marty created rather than using Gold/Lacquer. The restorations were superbly done. M. Sottile (Google)
Morty is a true professional in every way. He and I corresponded once I reached out to him for a custom piece of hand thrown pottery. Morty, being a good and honest person; decided we should discuss particulars as well as his concerns regarding the piece. We had an outstanding talk in which he was totally transparent and even provided background to the history of the piece I was asking him to re-create. This made it even more special. After the piece arrived; craftsmanship was top-notch. As a collector that owns many custom works from Potters all over the world…I am qualified to proudly inform all that Morty stands above most in quality, craftsmanship, fit & finish. His pottery looks wonderful and performs even better. Also worth mentioning, is that I used this custom piece to cook over flames. Somehow, his glaze was so perfect that nothing burned onto the bowl…it wiped completely clean. If you are looking for a person of great Integrity to make a special one-of-a-kind piece; look no further. M. Parrich (Google)
Simply amazing! My 3 year old accidently broke my Beauty and the Beast statue and the Beasts foot and tail were destroyed. It was such a sentimental piece and I felt hopeless. I called Lakeside Pottery and the process was so easy from the estimation to the end result. Morty was very pleasant and did a fantastic job. I was in tears of joy after seeing the Beast fixed. Thank you Lakeside Pottery!! I highly recommend :) Alicia M. (Google)
I was referred to Lakeside Pottry by a friend when I was seeking a kintsugi restoration of an old piece by my father that had broken. Morty at Lakeside provided clear instructions, excellent communication, transparent financial dealings, and a beautiful restoration. I couldn’t be happier. I recommend Lakeside without reservation. S. Levine (Google)
Beautiful job with my family’s heirloom piece
Lakeside Pottery provided incredible service in restoring an antique marble statue that I recently acquired in Provence. They are knowledgeable about their specialized craft and gave me additional historical information that was invaluable. These true artisans created a result that was absolutely breathtaking. I now have an elegant antique that I can treasure, all thanks to Lakeside Pottery. I will without a doubt utilize their services again. They are one of a kind. A Hottle (Google)
Seamless repair along with a great price and awesome shipping as well as responsive customer service.
Would highly recommend their services to anyone think of having restoration work done. T. Harrar (Google)
Thank you Lakesidepottery for restoring my small horse. I inherited a pair of Asian horses carved from rose quartz. A careless housekeeper had knocked one horse over and his head came off. I followed the instructions on the website, and sent a picture for an assessment. The first response was that they could not repair it to their high standards because the stone was translucent. The repair would be visible. Not having a n alternative, I asked if they would do the repair, with my understanding that it would not be perfect. They did a beautiful job with the repair. It is not visible to me. Without my asking and without charge, they also cleaned up the wooden base and got rid of some old glue that had turned an ugly green color. My repaired horse was returned to me safely and now sits together as part of a pair. I highly recommend Lakesidepottery. They were extremely professional and knowledgeable, easy to work with, and reasonable. From reading the other reviews, I see that they are providing an important service, bringing beloved pieces back to life! J. Oktay (Google)
After taking a once-in-a-lifetime trip to Africa we were thrilled with our purchase of an incredibly beautiful (and very heavy) Shona stone sculpture of an elephant with her calf. Unfortunately, upon returning to the US we opened our find to discover it had been broken in many places; two legs broken off, an ear snapped off, much of the stone had crumbled, etc, etc, and we thought it was ruined. This was despite careful wrapping and packing by us but, undoubtedly, careless treatment by the airlines.
After several Google searches we kept coming back to Lakeside Pottery, not only because they were the most responsive but because they seemed lovely people, totally genuine, and enthusiastic and caring of our ‘predicament’, attributes sorely lacking from every NYC studio who were often abrasive, and didn’t seem interested. I took us a few months to get our ducks in a row but we eventually snapped pics of our statue, it was given an estimate for repair and a timetable of the repair schedule. We shipped off our beloved statue in a double box, pampered though it were priceless. We opted for the total restoration, since it really wasn't much more than the next level down.
Mort asked us several times why we would consider spending several times its initial cost to repair the piece, so we knew he genuinely cared and wasn’t in this for the money. It was our love for the piece that convinced him we were serious about our desire to have it restored as fully as possible.
Long story short, when the elephant statue was finished (way ahead of schedule) we were sent photos of its repair and we couldn’t believe what we were seeing. The, when we received the statue in the 'mail', my wife literally cried tears of happiness when she saw the statue, which was repaired so perfectly, so flawlessly, and obviously with such love and care, we still to this day look upon the statue and are baffled by how they did it.
My advice: these guys are geniuses at what they do. Masters of their craft, totally unsurpassed in their field, I imagine. I could not recommend them highly enough. They made us so happy, and one day we hope to drive to their studio to thank them in person. Thank you a million times for restoring our statue and giving it a whole new life! D. Shenton (Google)
Kudos to Lakeside Pottery for restoring a very sentimental piece we called Grandma's Bird that now looks brand new. My mother-in-law passed away 8 months ago and we are blessed that she had a very strong bond with our daughter. Our daughter just posted "As a kid I always admired this bird and what it stood for....where Grandma would hang her wedding ring nightly. It's just such a strong symbol, I'm so thankful it got a new life and know Grandma will be with me nightly when I hang up mine."
From our first on-line inquiry to their notification of completion is very detailed and streamlined. No surprises or delays along the way. Thank you again for sharing your artisan skills. M. Stanford (Google)
Communication was very through and concise. They did more than what I paid for to achieve their satisfaction which was at a higher level than mine. I strongly recommend using the talents of this company. J. Gutridge (Google)
Excellent work. I was having a restoration done at my expense for an older man who had a Bavarian mug shipped to him from Germany with inadequate padding, and it ended up in multiple pieces. Lakeside did a perfect reassembly with totally invisible places where reattachment occurred and cracks were completely covered. The person for whom I was having it restored was delighted and even emotionally touched by how good it looked! J. Landis (Google)
I sent Lakeside Pottery a favorite Resin lady in Art Deco dress; she had suffered an unfortunate accident which separated her head from her body. Her Beagle puppy at her feet was quite distressed, though luckily unharmed. I was amazed when she came back with absolutely no sign of her neck injury!! Thank you, Patty and Morty, fabulous work!!! S. McGinnis (Google)
Last January an late 18th-early 19th Century Neapolitan donkey arrived from Rome so carelessly packed and shipped,that it was badly damaged.
I did get my money back,thanks to eBay and PayPal,but what to do with the broken figure since the vendor had abandoned it.
I looked for conservators,but the local one had a 14 month waiting list,others had retired, the conservation department at the State College was uninterested,somehow I stumbled across Lakeside.
What a piece of good luck!
Morty’s customer service,his attention to detail,his professionalism,is beyond any reproach.
He kept me informed along every step of the procedure ,communicating whenever he needed to explain a change of plans,and the results were in kind,that is,beyond all my expectations.
The donkey arrived at my home this afternoon.
It was such a success,it left me speechless.
Looking at the donkey,I could not find a trace of the damage,nothing,and it stands on its own,where once all four legs were broken.
I hope nothing like this ever happens to me again,but if it does,I know exactly who to call.
In concluding,I heartily recommend Morty and Lakeside Pottery(should be called Lakeside Artistry,) without any reservation.
George Vossler,Buffalo,NY (Google)
I cannot thank you enough for the professional restoration of my Mother's FTD Nativity figurine.
As I had stated in the original paperwork, my Mother died last September, and the figurine was my last Christmas gift to her; which was her most cherished possession. It was given to the crematory with the promise that the figurine would be returned with her urn. It was literally destroyed when the crematory returned her ashes, and the packing of the figurine was beyond careless, allowing the heavy urn to crush it.
Even though it is merely an FTD Christmas Floral figurine, you cared for it as if it is a fine museum piece, and restored it to better than new.
You understood and respected the personal treasure that was entrusted to your care, and for that I am eternally grateful. It now rests on the top of her urn.
A Texas-size THANK YOU to you and your family of professionals. M. Brennan
Lakeside Pottery does fantastic work! I recommend them 100% Job well done guys, I am very impressed!! J. stein (Google)
I am SO impressed with these people. They bent over backwards to help get my piece back to me in what SHOULD have been an unrealistic time-frame, and their workmanship was absolutely perfect. Great communications took a lot of the stress out of dealing with people I didn't know, but I sure know them now! TOTALLY SATISFIED! A. Bliss, Montana (bbb)
I had an outstanding experience with Morty and Patty at Lakeside Pottery. I had a ceramic bird figure that my wife and I had purchased in Southern France that was considerably damaged. It was repaired not only well ahead of schedule, but with great care and expertise. In addition, the cost was extremely reasonable. Not only was the result everything I would expect, but my personal interaction with Morty and Patty was extremely pleasant. I would trust them with anything that needs careful restoration. S. Wolf, Pennsylvania (bbb)
It broke my heart when my antique Japanese porcelain lamp fell and broke. I found Lakeside Pottery on line. Morty and Patty worked an absolute miracle! I went over the repaired lamp with a magnifying glass and could not find the location of the damage. Morty was a joy to work with and his skill is amazing! K. Doig, Connecticut (bbb)
Lakeside Pottery, or more specifically, Morty and Patty are an incredible team of master potters. They well understand the nature of each piece they work on, be it contemporary or very old. They worked on a very special piece for me circa 1725, and brought it back to the original potter's beauty. You would not even know the piece had a 4" chip from it. I am very grateful for their expertise and would not hesitate to utilize their museum quality services again. M. Gall, Marylannd (bbb)
Lakeside Pottery repaired a broken plaster Christmas decoration for me. The results are AMAZING!!! They took a piece that had significant damage - chips and large missing pieces - and made it look brand new! I couldn’t be happier with my experience- thank you Lakeside! D. Forbes, New Jersey (bbb)
My wife and I collect Indian Pottery, baskets and other meaningful pieces, most considered antiques. Our two Schnauzers were running around the den and knocked over a stand on which set a large Hopi Pot created by a well known potter. It shattered into almost 40 pieces, large and small, which did not include the very small "rice" pieces of which there were many. We were heart broken as it was one of our favorite pots (and was fairly expensive).. We had used Lakeside in the past to repair another pot knocked over by a neighbor at a Christmas Party.,so we decided to contact Patty and Morty at Lakeside in the hope of all hopes that they could restore it. We shipped it to them and received a confirmation that they could restore it. Several weeks later a box arrived with our pot. When we opened the box we could not believe how GREAT it looked. Not only was the pot in one piece but the painting was redone to perfection, even the interior. Those who are familiar with Indian painted pots know how intricate they can be as the paint is hand mixed and the figures are small. They are outstanding artistic individuals. I do not hesitate to tell all of our friends about the.them in case they should have a situation where ceramic or clay restoration is needed. J. Taylor, Texas (bbb)
I could not be more satisfied with the experience provided to me by Lakeside Pottery/Morty and Patty. We own a Molly Maid franchise in Wake Forest, NC and one of our teams managed to damage a piece of porcelain artwork in one of our client’s homes. We ontacted repair companies around the US and the responses were all the same. They had no interest in repairing this item and by their responses they also had no clue what the item was even made of. Then I found Lakeside Pottery and put in a call to Morty. Not an hour later I had submitted the item’s info on his website, had a written estimate emailed back to me, and a call from Morty to be sure I understood what would need to happen. He had worked with pieces like this before and this was not something that most people had even heard of. We shipped the item to Lakeside and during shipping it sustained more damage. The moment Morty opened the box he sent me a detailed email with pictures and followed it up with a phone call to discuss options. I felt as though I was the only client he had at times. In the end the item was repaired and not only could I not tell that a repair had been done but our client who admired this piece every day for years was floored by the quality of the repair. I hope that Morty shares before and after shots of this because the intricacy of the repair was just amazing. Morty and Patty are true artists! I would recommend Lakeside Pottery to absolutely anyone. D. Sorie, North Carolina (bbb)
Dear Patty & Morty,
I want to thank and congratulate you on the incredible job you did restoring my copper Napoleon bust.
The 200 year old bust was in dire need of restoration where the copper corroded through and finding someone who I trusted to do the repair was a daunting task. After hundreds of hours researching the restoration of antique art I found Lakeside Pottery. I sent the pictures you requested of the statue and then spoke to you on the phone, I knew that my search was over.
The process was exactly as you said it would be. From shipping recommendations up to the work itself there were no surprises. You contacted me half-way through the process and updated me on the actual amount of damage and how you were approaching the repair. I was on pins and needles wondering if the repair would be noticeable because the majority of the corrosion was on the left side of the face -- then the pictures arrived and it was a WOW moment! The photographs were mind blowing. If you didn’t know where the original damage was you could not tell by looking at the photographs. In addition, you sent me 20 images of the step-by-step process to get my Napoleon showroom new.
As pleased as I was with the photos, they could not compare to what I saw after unpacking the returned bust. I could not see any seams or unevenness where you filled the removed copper. The color of the patina was a perfect match and you even touched up sections that I didn’t think you would work on.
I got the bust from my father, who got it from his father. My Dad only saw the bust in the damaged condition and he was gob smacked when he watched it being unpacked. He told me his Dad would be so happy to see the restored Napoleon and that made me feel great that he was so pleased.
Restoring art certainly is an investment that deserves a great deal of consideration. I am glad I took my time looking for the right artists to take on my project. I would not hesitate a nanosecond to recommend Lakeside Pottery for any art restoration. I already have my next project in mind for you!
My sincere thanks for your restoration skills and artistic skills.
Leo Mahoney, Lenox, Massachusetts
I sent in a damaged antique piece of pottery,circa1885. When I got it back the repair was fantastic.The paint matched and you would never know it had been damaged. I highly recommend Lakeide Pottery. R. Ayola, Massachusetts (bbb)
I want send a sincere "thank you" to the team at Lakeside Pottery Studio for fixing a statue that I purchased in Greece that was damaged in transit. I was almost ready to consider the broken statue a loss until I did a quick Google search and saw the before and after work from Lakeside Pottery Studio. From the moment I sent them an inquiry and throughout the fixing process, the team was very service oriented and professional. Once the job was completed, I received my "good as new" statue packed nicely and delivered quickly by UPS. Thank you again! Part of me is hoping that I might not need your services in the near future but if something unforeseen happens to another one of my souvenirs, I'll be sure to contact you! D. Wong, Nevada (bbb)
My experience with Lakeside Pottery Studio was more than satisfactory. They repaired two plaster statues from a creche. One holding a musical horn, which had been basically destroyed along with the hands holding it.They rebuilt the horn and hands including missing fingers. It was impossible to detect the repairs. The 2nd was a "King" painted mostly gold with red trim. It is difficult to "flow" gold paint on an object. It was done perfectly along with the other details and both statues were restored to their original beauty. The restorers are patient about consulting and were very considerate of me. With confidence, I highly recommend their fine work. Susan Schiess, Pennsylvania (bbb)
I had a piece of cat stoneware that I dearly loved. It was three intertwined cats and one of the ears had developed a large noticeable chip. Lakeside Pottery did such a great job repairing it, that I can't figure out which ear was originally broken without looking at the before picture. The process was very easy and their instructions are detailed. They also did a wonderful job of communicating with me each step in the process. They did an excellent job and I would highly recommend them. Kimberly R. (bbb)
I was very pleased with the work they did on my Christus statue. It had fallen off my shelf, Christ was unharmed but the base was in nine fragments and some dust. I really thought it was hopeless. My first thought was to just order a replacement through Deseret Book out of SLC, Utah. But the one I had, I had made in a Women's Organization while living in Arizona. It was ceramic, I had glazed it, and then it was baked. I had made it. So I looked online for anyone that repairs ceramics/ pottery and pulled up Lakeside Pottery. I read the instructions, read the reviews, waited one day to think about it and decided I would do it. We packed it up and sent it off and got it back 7 weeks later. It looks perfect. They have their job down to a science. I am so thankful that I had it repaired instead of just buying one. This one is mine. It had been moved five times since the 1980's and was never broken and thanks to Lakeside Pottery it looks like it never was. I love it! R. Spivey, Alabam. (bbb)
We've used many restorers over the past thirty years while we have been in business, some good and some not as good. As an Antiques dealer and collector a great job is very important. For enjoyment of an item collected or for the next owner to enjoy for years to come. The process we went through at Lakeside is excellent from start to finish. Morty is always learning and that gives us confidence that our repairs will be done with excellent quality. He also keeps excellent paper records so you can reference exactly what you asked him to do. There are different levels of restoration for every person's needs and budget. This is great for all collecting levels. Great website and easy steps from estimate to completion. They also pack items for the return trip with the upmost care. Everything about Lakeside Pottery Studio is excellent ! S. Fithian. Georgia (bbb)
I had a very positive experience with Lakeside Pottery Studio. Repair estimate request was answered the same day I submitted it. Work was completed within the time and cost estimates. The quality of workmanship exceeded my expectations. Online estimate and payment processes are easy to use. J.P. (bbb)
We had a pair of ceramic candlestick holders that were of great sentimental value to us. One of them had suffered a series of breaks that we repaired ourselves. The quality of our work was miserable and so they sat in a box and we stopped using them. We found Lakeside Pottery Studio when we decided that we either needed to repair them or throw them out (not really going to happen). The repair was magnificent--completely flawless. We had the "twin" candlestick to compare the repair--impossible to make a guess as to which was damaged. I just sent another item for repair! These two are artists! C. Porter, Wisconsin. (bbb)
Excellent repair work of ceramic damage. . .with attention to all aspects from structural integrity of material body to exact matching of complex glaze surface. Without hesitation, will use Lakeside Pottery in the future for any and all repairs; without hesitation, my recommendation. W. Lowe, Oregon. (bbb)
Lakeside Pottery Studio did an amazing job restoring a ceramic piggy bank that was given to my father when he was a child. From the very first contact with the studio and throughout the entire process, the owners were friendly and always prompt to reply to emails. There were no hidden fees and they gave an exact explanation of what to expect. I could not have been more pleased with my decision to use Lakeside Pottery Studio for my ceramic repair. E. Lynch, Texas. (bbb)
Lakeside Pottery Studio restored a broken piece of Japanese porcelain for me; I had an exceptional experience with Mr. Bachar who advised me on the best approach to and the progress of the restoration. The restoration was promptly completed and exceptional in its quality. Robert A. (bbb)
I have used Lakeside for five or six Hagen Renaker china horse figurines, and they have done a fabulous job of restoration on each one. The restoration is visually perfect, and very strong since they use internal steel pins for reinforcement. The appearance is super important to me as a collector, and every restoration they have done for me has been flawless. In addition their work has always been completed within the estimated time, and is shipped back to me extremely well packed. I have bought a few figurines very reasonably priced due to damage, for the express purpose of having Lakeside work their magic. They are always prompt, work with state-of-the-art materials and techniques, they are great to deal with, and their restorations are excellent. Karen S. (bbb)
We are over the moon with the end result of our precious two pieces of art - Lakeside Pooery (Patty & Morty) magically took our broken pieces and returned them perfectly back together again. The experience from start to finish was at the utmost professional and painless process. Their attention to detail from packing and sending the pieces to the utilmate joy of receiving them perfectly "good as new" - If you have a unique or sentimental piece of art that needs a loving artistic rebirth you can depend on Lakeside Pottery . Dory (bbb)
We challenged Lakeside Pottery Studio with three badly damaged antique animal sculptures. They were part of an antique chandelier, and were simply not replaceable with any similar modern items. Lakeside Pottery Studio took on the job, and returned the sculptures to us in like-new condition. Their work made the sculptures look as if they had never been damaged at all. We were more than satisfied with Lakeside Pottery's work--we were astounded. Robert M. (bbb)
I chose my beautiful Kintsugi bowl from a wide range available, but l knew the one l saw on-line had to be mine. It arrived perfectly and securely packaged. The workmanship is second to none and it is now one of my most precious possesssions. Morty is a superb artist and l would recommend any purchase from this fabulous studio. Debra Q. (bbb)
I want to submit that Lakeside not only did a fantastic job on the repairs of an antique fruit bowl but the owners could not have been more helpful, gracious and courteous. Hands down they were wonderful. Robert Bazin (bbb)
I have personally utilized Lakeside Pottery for advanced level ceramic repairs on multiple occasions and it has been an absolute pleasure to do business with them. They have the rare ability to take highly technical information about repair options and make it both accessible and easy to understand. Their process and communications are clear and undertaken with a sense of urgency. I appreciated the personal time given to me in taking care of my projects and have enthusiastically recommended Lakeside to several friends. The quality of their workmanship is second to none and reflects their high level of expertise and skill. I look forward to the opportunity to work with the Lakeside Pottery staff again. Ben U. (bbb)
The Lakeside Pottery Studio has repaired many pieces of vintage Mexican Folk Art for me each with a different set of challenges, and in each case the repairs were flawless. The pieces are first thoroughly examined to determine how best to repair the damage. In doing so, they often find that the piece was previously repaired, and are able to correct it. Once Lakeside determines a piece can be repaired, and the best way to do it, they explain the process in great detail, how long it will take, and what it will cost. In the end there are no surprises. The work is always expertly done and when finished the piece is often stronger than it had been, and the repairs are invisable. We often challege friends to find the repairs, but no one has every found one. If you are looking for museum quality repairs or restorations you have found the right place and they never disappoint. Alan G. (bbb)
Lakeside Pottery repaired several Italian-style porcelain figurines for me. They did an OUTSTANDING JOB -- added missing fingers, filled cracks, repainted and put shards/pieces back together. When they completed the repair and restoration work, one would never the figurines were previously broken. My figurines look like new again! Lakeside does high-level museum quality restorations. Their work is just impeccable and EXCELLENT. I am so grateful to Lakeside for repairing my figurines. Thank you so much. Kind Regards, ***** *. in Shelton, CT Luis F. (bbb)
Lakeside Pottery did an absolutely wonderful job restoring our Families generational heritage "Mother and Child" alabaster statue, which we thought was beyond repair. They took painstaking attention to detail in the preservation, as well, as extreme care in the packaging for shipping, so that our treasure was reunited to us in beautiful condition. Many thanks to the craft people involved. Allen S. (bbb)
Lakeside Pottery was a delight to work with. Prompt responses to my questions, professional in all respects, excellent service, and most of all, their talented restoration team can bring back life to treasured ceramic pieces so they can continue to be enjoyed. I highly recommend Lakeside! James B. (bbb)
I asked Morty to have a look at a piece of English slipware/mochaware that dates from 1800 to 1850. It had two significant characteristics. One was an extraordinary pattern of beautiful multiple geometric bands in various colors. The other was the fact that it was extraordinarily damaged, with open cracks, hairline cracks, and missing chunks. I questioned whether it could even be restored. Morty said it was doable and gave me an estimate. I gave him the go-ahead and, at the estimated cost and within the time limit he established, had back a work of art that astounded me. His restoration was nothing short of spectacular. He even recreated the patina found on the undamaged areas to the point where I went back to my earlier photos to determine the locations of the numerous damaged areas that had been restored. I very highly recommend Lakeside Pottery. Geoffrey C. (bbb)
Lakeside Pottery repaired a beloved antique teacup of my wife's that was broken during a move some years ago. I had been looking for a replacement. I chose to have it repaired instead. Owner's Marty Bachar and Martha Storms restored the teacup employing the ancient Japanese art of Kintsugi. The restored teacup is more beautiful than before it was broken. Lakeside Pottery has a very user friendly website, where you can get information on the various types of restoration and then obtain an estimate before the work is done. The whole process was very professional, efficient and transparent. I highly recommend Lakeside Pottery. I will be using them again in the future on another kintsugi project for myself. Keon B. (bbb)
They restored a bird bath my son made that meant so much to me. I could not believe how wonderful it turned out .I thank them so much for restoring the memories!!! SO HAPPY HOW IT LOOKED!! Debbie Conner (bbb)
I could not believe the result of my shatterd plate. It was unbelievable. They are truly artists. Very professional and a pleasure to deal with. Vito L. (bbb)
I have nothing but praise for Lakeside Pottery. Morty and Patty are remarkable. Morty used 14 pigments, pins and glazes to seamlessly restore my cherished ceramic bowl to its original organic beauty. P. Bloom (Google)
I found the website for Lakeside Pottery while searching online for repair work on an Italian ceramic centerpiece. I had several delightful exchanges, electronically & per phone, with the owners, Morty & Patty, regarding cost and amount of work to be done. I received my beautifully restored centerpiece last week--it looks fabulous! Sandy Steinkeler, Indianapolis area, IN. I highly recommend Lakeside Pottery Studio! S. Steinkeler (Google)
What a great experience! We began the process of buying a Kintsugi bowl with an email using the site "Contact Us" option. Based on years of experiences, I thought (a) I might get a response and (b) it would take more than a few days if I did. Lo and behold, I received a phone call from Morty within the hour and that pretty much set the tone for the entire process. (Google)
When the bowl we had hoped to purchase was already sold, Morty not only suggested other similar options but included a group of photos for us to look at. We wanted some additional info and Morty provided it immediately. The entire process from beginning to end was a genuine pleasure. I felt like I had "met" someone I would really like to know. From scanning the reviews I note that my experience was hardly atypical.
BTW, the bowl arrived as promised within two days and it is beautiful. It is just what we had hoped for. As I had shared with Morty, my wife and are are fans of a mid-western folk singer, Peter Mayer. He has a beautiful song entitled "Japanese Bowl" and we had decided we wanted to symbolize our marriage by sharing such a bowl with one another. Marty made that happen. We are both thrilled and grateful. Thank you. R. Ten Eyck (Google)
Thank you Patty and Morty for saving the day! After I dropped and smashed the shrimp dish that was priceless to my wife, I thought the only thing I could do was throw it away. But your website gave me hope. The final product was amazing and the dish is nicer than before! So I thank you again for your beautiful craftsmanship and skill! R. White
My husband bought me a handcrafted bowl from the Museum of Islamic Art in Doha while he was deployed. It unfortunatly broke during shipment into 7 pieces before it arrived as a surprise gift. I was devestated and heart broken! I found Lakeside Pottery through a quick Google search and contacted them immediatly. They were quick to respond and so kind! Lakeside Pottery was such a joy to work with and incredibly accomadating. They did an amazing job and just what we hoped for with a Kintsugi repair. It meant the world to us both! I would highly recommend them as they are professional and extremly talented. Thank you so much!! K. Brantingham (Google)
Superb craftsmanship - excellent service - these folks live the art and philosophy of Kintsugi which comes through loud and clear in their relationship with the customer and their work. I couldn't have asked for a better experience or more beautiful pieces. E. Serras (Google)
Only the highest compliments to this company. Very professional and communication was stellar. My pottery piece was repaired perfectly and looks brand new. I will definitely recommend them and use them again if needed. E. Hord (Google)
We had a family heirloom bowl from a set that got broken in over 13 pieces during a move. We sent it to Lakeside Pottery and it came back looking like it was never broken. Our family heritage has been restored! J. Jefferies
I own a very special (to me) set of mid century lamps that I have in my bedroom. I unfortunately broke one of them (and my heart) and Lakeside Pottery was able to make the broken lamp new again! They are incredibly talented and do amazing work! Highly recommend!! T. Johnson (Google)
Lakeside Pottery/Morty and Patty are incredible! We own a Molly Maid franchise in Wake Forest, NC and one of our teams managed to damage a piece of porcelain artwork in one of our client’s homes. We contacted repair companies around the US and the responses were all the same. They had no interest in repairing this item and by their responses they also had no clue what the item was even made of. Then I found Lakeside Pottery and put in a call to Morty. Not an hour later I had submitted the item’s info on his website, had a written estimate emailed back to me, and a call from Morty to be sure I understood what would need to happen. He had worked with pieces like this before and this was not something that most people had even heard of. We shipped the item to Lakeside and during shipping it sustained more damage. The moment Morty opened the box he sent me a detailed email with pictures and followed it up with a phone call to discuss options. I felt as though I was the only client he had at times. In the end the item was repaired and not only could I not tell that a repair had been done but our client who admired this piece every day for years was floored by the quality of the repair. Morty and Patty are true artists! I would recommend Lakeside Pottery to absolutely anyone. I have included before and after photos below. The before photo shows the original damage as well as the damages sustained in transit. Also some of the fingers were lost so Morty and Patty had to make them from scratch. I could not tell with a magnifier which fingers were original and which were new! D. Sorie, Molly Maid (Google)
I received very professional advice and evaluation at the outset of the project. Morty and team kept me in the loop about every step of the way, and even reached out to let me know about some challenges I might face in the future with the piece being repaired. He and team also made a few touch up repairs without going over estimate. The finished product is fantastic and helped me save face with my family, as the piece was an old family heirloom that was irreplaceable. Very fortunate to work with the team at Lakeside Pottery Studio, and would highly recommend them to anyone for a professional repair. M. Rassette (Google)
They did magical work on a 50 year old museum quality and very sentimental sculpture. It was dinged and cracked after some mishandling and it is as if we went back in time. My sculpture is perfect again. I really can't believe it. Just wonderful to work with and I will be sending other archeological pieces to repair. When they sent me a photo before they shipped the piece, it looked perfect and I asked if it ACTUALLY looked perfect or if i was missing something from the photo. They said it correctly: it is as if they hit "backspace" and restored it expertly. I am in awe of their talents. What a find! Thanks so very much. L. Epstein (Google)
We are so happy to have discovered Lakeside Pottery Studio. Morty & Patty have literally worked miracles when it comes to repairing & restoring our treasures. Their work is above and beyond our highest expectations!!
We cannot imagine going anyplace else. They are A++++ in our book when it comes to impeccable workmanship, prompt & courteous customer service and over the top knowledge and professionalism!! Everything we've given them has been restored without any trace of damage. They are truly amazing and it's evident that they take great pride in their work and for that we are very "thankful." Tornatore & Co. (Google)
Lakeside Pottery beautifully restored four old family vases and a statue, some which were antiques from China. Several items had shattered into many pieces, some of which I could not find. The repaired vases and statue arrived today and they are gorgeous. I could not be more pleased! This is one of the most professional and skilled organizations i have ever encountered. Their process is clear and they do what they say they will do--and then go above and beyond to make the repairs seamless and beautiful and exact. Top notch in all ways. ML (Google)
What a great experience! We began the process of buying a Kintsugi bowl with an email using the site "Contact Us" option. Based on years of experiences, I thought (a) I might get a response and (b) it would take more than a few days if I did. Lo and behold, I received a phone call from Morty within the hour and that pretty much set the tone for the entire process. When the bowl we had hoped to purchase was already sold, Morty not only suggested other similar options but included a group of photos for us to look at. We wanted some additional info and Morty provided it immediately. The entire process from beginning to end was a genuine pleasure. I felt like I had "met" someone I would really like to know. From scanning the reviews I note that my experience was hardly atypical. BTW, the bowl arrived as promised within two days and it is beautiful. It is just what we had hoped for. As I had shared with Morty, my wife and are are fans of a mid-western folk singer, Peter Mayer. He has a beautiful song entitled "Japanese Bowl" and we had decided we wanted to symbolize our marriage by sharing such a bowl with one another. Marty made that happen. We are both thrilled and grateful. Thank you. Richard
During a move for my daughter, I was responsible for breaking a Jessica Rabbit statue in half. It had not only sentimental value, but is almost unobtainable (it was bought over 10 years ago and was done by a minor artist just for Disney). In searching for places that could repair them we stumbled on Lakeside Pottery's website and were very impressed. We decided to go with them, and we just unveiled it two nights ago for my daughter, who had no idea we were going to get it fixed. All present were amazed! We all looked to find telltale signs of the repair, but when we compared the original break to the statue, there was just nothing to find! An amazing job. I wish we could put before and after pictures here on Yelp. Talking with Morty was a great pleasure as well. I cannot recommend them more highly.
Hello Patty and Morty, The ice cream server just arrived. What you have done is amazing!!!!! All the pieces fit together perfectly, which is incredible when you realize you did not have the companion piece as a guide. The painting and glazing make the reconstruction virtually indistinguishable from the sister piece. Check out the photo of the two side by side. You cannot tell which is which. Amazing!
Good Afternoon, Oh my gosh Mickey looks awesome. What an amazing job. I just paid the invoice via my credit card. Thank you again I can't believe how amazing it looks. Regards, Kathy
Thank you so much. I received baby Jesus today when I came home from work. He is just perfect. Oh my God. Thank you for your blessing to me. I'm so happy.
Wow! How did you do that? It looks phenomenal! I am smiling from ear to ear! The timing will be perfect as my son’s birthday is at the end of the month. I can’t tell you how grateful I am to you Morty (and Patty)!
Alison's Mug - Just a note of thanks - Alison's Princess Leia mug is beautifully repaired.
Dear Morty and Patty, Thank you so very much for the beautiful work you did repairing my salad bowl, and for doing so in such short time and for your consideration during the shipping process. The bowl is stunning, truly more beautiful than it was originally and it carries so much meaning for me (and, I hope, my husband) during this difficult time in our marriage. Thank you! Kyna
One of my pre-columbian statues and an African Ashanti ceramic statue were shattered. I brought them to Lakeside Pottery and Morty suggested several possibilities for restoration. I took his advice and the results were amazing. The pre-Columbian was restored as a museum would have done it and the Ashanti completely restored. Admirable work. Many years ago I had a specialist who worked at the Boston Fine Arts Museum restore several statues. Lakeside Pottery was just as good. I would recommend their excellent work to anyone. John D.
These guys are terrific. And rightfully happy and almost ecstatic in their work fixing something as good as it was before it broke. I shipped them several 3" tall, broken ceramic soldiers, matching the pieces with the larger parts as best I could. But they were small to begin with and the pieces were tiny.They quickly called me and asked whether I might have overlooked some pieces as most were there but a couple of tiny ones were missing. I went and did a search of the closet where they had fallen and broken and, sure enough, two or three very tiny pieces were still there. I sent them off to Lakeside and they were reported those were the missing ones and the repair was beginning. In a couple of weeks---maybe a bit longer--- carefully packed and shipped, they arrived back to me. The work they did is absolutely perfect, in paint repair, and structural repair. Truly remarkable.
A true professional! From my initial phone consultation where he detailed exactly what he could do, to offering detailed shipping information (I live in Las Vegas), I have been completely satisfied! I opted for his best work and when my Boehm Least Tern sculpture arrived, I was ecstatic at the quality of the finished piece! It now looks as though it has just come from the Boehm Studios. I am making Lakeside Pottery my only porcelain repair studio. Thanks.
Morty and Patty are extremely friendly, competent and talented. My cousin sent me a family heirloom from California to Connecticut, a plaster bust of my great grandmother sculpted by my great grandfather. She shipped it UPS ground and the base and neck shattered/crumbled during the journey. I was heartbroken when I opened the box. I searched online and found Lakeside Pottery. Their website shows many before and after photos and they did not disappoint! The plaster bust looks like new and they did it all within a couple weeks. I can't even tell it was ever damaged and they even put a reinforcement coat on it to strengthen it. I would HIGHLY recommend them to anyone. Morty called me throughout the process to give me plenty of options and to keep me abreast of his progress. It was great doing business with them!!!! They are miracle workers!
After obtaining my estimate, a broken ceramic figurine with huge sentimental value was sent to Lakeside Pottery. The repair was done in half the time estimated (said it would take up to 60 days; received in 30 days). I was amazed it when I saw it in person. I can't believe it was the same broken piece. I highly recommend this company and their incredible craftsmanship.
Just received the SECOND piece you have repaired for me and it is PERFECT! I cannot thank you enough for taking another piece of my childhood and restoring it to perfection. Your service, communication and work was exceptional THANK YOU!!!
My grandma passed away a couple years ago and the only thing I have of hers is a ceramic Raggedy Andy cookie jar that she painted. I recently took the cookie jar down from the shelf and I noticed she put her initials and date on the bottom of the jar just a couple days before I was born. Within seconds of seeing this, I dropped the top of the jar and it shattered into pieces! As you can imagine I was beyond myself! Once I pulled myself together I immediately did a Google search and Lakeside Pottery kept coming up. I completed the form, received an estimate and sent the jar to them. Within days Morty called me to tell me that it was going to cost a little bit more, but they had some options.Instead of repairing the jar, I ended up finding the exact same one on Ebay and sent that to Morty. The painted it the exact same way to match what my grandma had done and got the top to fit the base of the one with my Grandma's initials and date. When I received it back it looked exactly like the original. Throughout the entire process Morty kept in contact with me and was very understanding of the sentimental value of the cookie jar. I would use this company again in a heartbeat! Their compassion, professionalism, and detail of work is one you don't often see anymore. Thank you Patty, Morty, and Lakeside Pottery!!
I have nothing but positive things to say about my experience with Lakeside Pottery. Communication was excellent and very timely. The repair work on my two ceramic mushrooms was perfect. After the repairs, there is simply no evidence of the prior damage nor the repair work. I could not be more pleased.
My wife inherited an old Della Robia style Italian disk that her mother had for many years with a lot of sentimental value. I had never really seen it up close, but it had been very poorly repaired at some time in the distant past with glue showing on the front and back. I sent it off to Lakeside for restoration and it returned in fabulous shape. There was no visible sign of the old repair and it looks great. It still looks like the antique it is, but the difference in appearance is amazing. I was very happy with the estimate of time to repair (which they beat by several weeks) and the logistics of shipping there and back were just what was advertised. A great experience overall.
Morty and Lakeside Pottery did an unbelievable job restoring the lid of an antique Japanese vase that had been shattered. When it broke I only hoped to be able to glue its broken leg back on but Lakeside magically and painstakingly glued what pieces existed from the lid and created and glued and painted missing pieces in a way that is just remarkable and indistinguishable from the original unbroken piece. What they do is a true art of love and patience, and a science
Absolutely perfect, a miracle. These folks deserve the highest credit for their service and quality. Morty did not laugh, at least directly to me, at my terrible repair attempt !
Their work is flawless, absolutely amazing. I am 100% pleased. Thank you
My wife bought 3 sculptures and unfortunately I broke two of the 3 men, each in many pieces. Lakeside pottery put them back together so they could join their brother. The repair exceeded my expectation in every way. Now it is impossible to tell which 2 were repaired. I am truly impressed and grateful.
I would highly recommend Lakeside Pottery. The owners, Morty and Patty were professional, knowledgable and wonderful to deal with. I entrusted them with restoring a Blessed Mother statute that belonged to my grandparents. There were cracks, chips, and pieces missing as well as needing paint restoration. It is a least 80 years old. The workmanship is top shelf. More importantly, after explaining the job online, Morty called to walk me through the process and was completely honest about the procedure and the cost. There were no surprises. I couldn't be more pleased with the results. Lakeside Pottery restored a family heirloom and I will be eternally grateful!
I engaged the services of Lakeside Pottery to repair and restore several rare and precious antique porcelain figurines. I am delighted with the high-quality work that they performed for me. Lakeside Pottery perfectly filled in gaps and recreated missing porcelain pieces, flawlessly matched original colors and glazes and expertly reproduced very fine hand-painted details. The repair work is undetectable and is of high-level museum quality. My figurines now look brand new; one would never know that they were previously damaged. And for this, I am so very grateful.
Trust Lakeside Pottery. I highly recommend them. They are artisans, craftsmen and master repairmen all wrapped into one. They are truly gifted. LSF, Shelton, Connecticut
I recently sent Lakeside Pottery an Italian antique ceramic table top that had been broken in several places. I found Morty to be very friendly and knowledgeable. He explained the various levels of repair that I could choose from. For various reasons, he recommended a lower level of repair rather than a more extensive and expensive level. When I received the table top back, I was delighted to see that the repair was of excellent quality. I highly recommend Lake Pottery!
I had purchased a very rare damaged Native American Head pot. Lakeside pottery was entrusted with the restoration project and I was not disappointed with the results. They did a fantastic job on a very difficult piece. Can't say enough about how well pleased I am with their work! Brian Williard
My wife and I bought a piece of pottery when we were engaged. The fragile piece was knocked over an broken into dozens of pieces. We never thought it could be restored. Lakeside Pottery did an amazing job, exactly matching the tint and color everywhere. You can't tell it was ever broken. We now have this very meaningful piece back in our home, thanks to the craftsmen at Lakeside. Morty and Patty are great and are highly recommended!
I was heartbroken to discover that three of my figurines were damaged during a recent move. I believed that the figurines were damaged beyond repair! After an exhaustive search, I discovered Lakeside Pottery! Absolutely a fantastic experience! They expertly restored my figurines to their original state. Quality workmanship and even better people! They are the "go to" Studio for Resin and Porcelain restoration!
Lakeside Pottery recently restored a beautiful family heirloom of ours after it was broken in a move, and the results from their work were spectacular. My husband inherited a gorgeous, green, glazed ceramic terra-cotta Chinese Tang horse a few years ago (made in Italy), which had been purchased by his grandmother in the early seventies. It measures 5"w x 16"h x 5"d. It was heartbreakingly broken into five pieces (mostly at the legs) during our move. I originally thought that we would be able to purchase a similar item on the Internet to replace it, but I found nothing that came close, probably because it is really a unique one-of-a kind work of art. During my Internet search I found Lakeside Pottery and was thrilled to learn that they restored broken works of art including those made of terra-cotta. I contacted them and spoke with Morty, and immediately felt confident that he would be able to repair our precious horse. I sent them the horse (they are located in another state), and when it was returned we were completely delighted with the results. Truly amazing work. You can see no damage whatsoever, and it was restored to look even better than it looked originally. We just love it. We have our horse in a place of honor in our home and tell the story of how Lakeside fixed it to everyone who comes to visit. I would highly recommend Lakeside Pottery. They do outstanding work and are a pleasure to work with.
We had a beautiful large Raku piece which broke in many places. Morty and Patty were up to the challenge. They repaired it perfectly. You would never know that it was so severely damaged. And they were a pleasure to work with. I highly recommend them.
As a rule, I would ordinarily have done a great deal of research as to who would be able to restore a cast iron sculpture back to its original glory. While I made a number of calls to other companies, I was instantly impressed with Morty. After speaking with him, I felt more than confident that he had the knowledge and skills to do the repair.
I could not have been more pleased! So much so that I brought 2 more sculptures (wood) that needed repair. He and Patty do first class repairs. They take the time to explain the process and follow through for a perfect restoration.
They repaired three old family porcelain pieces, in one case recreating a porcelain hand that had broken off a figurine. the pieces look brand new. I've never seen such meticulous work! Highly recommended!
I found Lakeside Pottery searching on Google for a ceramic restoration company. I had a Hummel Madonna that was in need of repair. I contacted Lakeside on their website and from then on it was an easy go.I was well informed with the process and every communication with them was timely and efficient. Patty & Morty were friendly & easy to work with. Most importantly, the restoration of the Madonnna is perfect. You cannot tell it was repaired. Without a doubt, I would use them again for any restoration.
I could not be happier about the work of the folks at Lakeside Pottery. The customer service was great and the results remarkable. They did an amazing restoration of my wife's very damaged, cherished childhood heirloom. Terrific company, nice people and spectacular craftsmanship.
These people are miracle workers! I had cracked 2 pieces off the end of tray that I loved, and the original artist no longer makes it. I got a reasonable estimate from Lakeside, sent it off, and it is indistinguishable from the original! Amazing!
They couldn't have been more helpful or more professional! They gave me a quick and accurate estimate based on a photo of my piece. (Which they made easy to submit). When I sent the broken bowl to them, they called me and suggested a different type of repair that would look better. They were very sensitive to cost issues. They kept me informed of the status of my repair, and notified me when they sent it back. All of their instructions were clear and complete. I am a big big fan, I almost wish I had more broken pieces for them to fix. I wish more businesses would be run this way.The end result was beautiful!
It became abundantly clear early on how very much Morty and Patty care about the quality of the work they do as well as providing satisfaction to their clients. They were quite straightforward in explaining the economics of the repair we were requesting and my family and I are so very, very happy with the decision they helped us make. The results of their efforts in repairing a family heirloom statue were superb and exceeded our expectations in every respect.
My experience with Lakeside Pottery has been exceptional. I have taken three pieces including a terra cotta church from Indonesia; a very old Columbian warrior; and recently an Egyptian statue - all that had been badly broken. In every instance they were able to repair the pieces so that you could not tell they had ever been broken. And they did this in a very timely manner and at a very reasonable fee. I strongly recommend Lakeside Pottery with no reservation.
I have this ancient Maya pottery figure of a solemn-looking Mayan King with his coca-leaf inside his cheek...Loved the piece-but it broke into several fragments. Morty and Patty restored it beautifully and one cannot tell it had been so badly damaged. I'm so very grateful that I now have this piece for my grandchildren to enjoy one day...and I'm enjoying it right now!
These guys are terrific. And rightfully happy and almost ecstatic in their work fixing something as good as it was before it broke. I shipped them several 3" tall, broken ceramic soldiers, matching the pieces with the larger parts as best I could. But they were small to begin with and the pieces were tiny.They quickly called me and asked whether I might have overlooked some pieces as most were there but a couple of tiny ones were missing. I went and did a search of the closet where they had fallen and broken and, sure enough, two or three very tiny pieces were still there. I sent them off to Lakeside and they were reported those were the missing ones and the repair was beginning. In a couple of weeks---maybe a bit longer--- carefully packed and shipped, they arrived back to me. The work they did is absolutely perfect, in paint repair, and structural repair. Truly remarkable.
We were so happy with the repair service to our piece, Lakeside Pottery is a true gem find. You would never know our piece was repaired. The owner was wonderful and so knowledgable and helpful. No need to go anywhere else. They are exceptional.
Inherited my Great Grandmothers 1885 tea set. However in the move the tea pot was broken.
My first thought was - what a shame.... then I googled and found Lakeside Pottery-
They are very interactive and concise about what they need to give a quote. I never expected to have to pot restored to a point that you can't tell at all. IT is worth every cent paid... They are AMAZING ARTIST... Thank you Morty and Patty you are gems at your craft.
I received the Royal Doultan Soldier and I can't express how pleased I am. Thank you for the quality workmanship. Unfortunately with my business and employees breakages occur more often than I would like, it is nice to know that should a collectible piece get broken in the future I have a trusted partner in getting the item repaired. Thank you again! My customer was very pleased. Jananice
The package made it here fine. I just unwrapped it. I cannot believe it. when I found your site and decided to get the piece fixed, I hoped it would turn out good. I never in my wildest dreams expected it to be perfect. You guys are the best. I don't know the words to express just how happy I am with the way it turned out. I can say for certain the before and after photos do not do it justice. this should make for a very Merry Christmas for my wife. Thanks again, Ashley
Patty and Morty, Just wanted to let you know the ceramic lid arrived safely. Upon opening it my wife thought I’d found a replacement company and bought another lid like the one that had been broken. Upon learning it was the SAME one that belonged to her grandmother she was speechless. There’s no describing how special it was to my wife that the same lid was able to be restored. Thanks to you for your excellent work and for making my wife speechless for once! Just kidding. She’s an amazing woman and I’m immensely grateful for your outstanding work. I won’t hesitate to call you should the need arise in the future. Regards, Aaron
Hi Patty and Morty, things have been a bit stressful for me as you can imagine since being back home but I wanted to let you know the lids arrived on Thursday. They are perfect in every way. I could not have asked for anything more. Im looking at them now back on their bases and im just so happy that you were able to restore them back to perfection. I think you know how much this meant to me and in light now of losing both my parents during this time it means even more.
You have been so amazing to work with. So kind, thoughtful, caring and professional. I have told many people about you, you company and services and will continue to do so. Thank you for all you do as craftsman, artists, business owners and caring people. My best, Debra
Google review: I broke a vase that was very dear to me and irreplaceable. I tried to glue it myself but saw the flaws and knew I would be heartbroken every time I looked at it. I was sure I could take it to someone in the metro area near my home. I got online and searched for a company I could trust. The ONE AND ONLY website capable of the intricate work my vase required was Lakeside Pottery, Sure I had to ship it half way across the country, but once I contacted them, I knew I had found skill and professionalism I was seeking. They stayed in constant communication throughout the process and the end result is just beautiful. There is no one out there like Lakeside Pottery and I would have lost my precious vase if not for them. A million thanks!!! Vicky
I was very very lucky to find Lakeside Pottery thru my Google search engine. I made an appointment and personally visited their studio. Upon seeing their restoration works in process and completed works, convinced me that the right choice was made. After meeting with Morty and Patty, and showing them my plaster/papier mache figure, I was totally impressed with their professional knowledge on restoration. The detailed planning and advice prior to their undertaking of my first restoration project kept me at ease. I was updated with photos, texts and telephone calls whenever necessary. Their restoration work was museum quality at a fair price. In the past 6 months, Lakeside Pottery just completed my third restoration project with many many more to follow. David
Patty and Morty, the piece looks fantastic! I cannot believe the transformation. Thank you so very much! Stephen
Once again we both would like to thank you for the incredible job. You are just amazing and REAL professionals. We sincerely hope to seeing you in the near future. Thank you.....Ciao....
Joe & Margie
Hi Morty, Hi Patty :))
UPS delivered my treasured owl about 7:00 PM this evening, and we just opened its shipping box after having a late dinner. The owl arrived unharmed as expected. Your packaging is always perfect.
OMG, Just when I thought I couldn't be any happier than how I felt seeing the owl restored in your photos for the first time, I was wrong .. soooo wrong! The owl looks even more spectacular, more beautiful, and more stunning than it ever did! Reason being, the way you smoothly and softly transitioned from one color to the next on the lamp's leaves, is amazing and perfect! I remember seeing the leaves original painted surface before the lamp's restoration, and the artist who painted it didn't have the gift of being able to smoothly shade from light to dark and gently transition from one color to the next the way you did. The leave's original paint had a choppy and sharp color-change transition. Another improvement you made to the original was the flower pedals. They now look smooth, soft, and they have a more realistic appearance than the original. So, you actually improved on the original and nobody but you and I will ever know the difference! I just cannot get over how utterly fantastic the piece turned out! I never imagined the repair to be so spectacular!! Every leaf and every flower pedal looks like the original but better in its construction, paint, and artistry!
Thank you so much for all the time, effort, patience, and for always putting your heart an soul into my pieces and their restoration. Please thank Jon & Mike for their part in repairing my treasured owl lamp ! Words alone cannot fully express my appreciation and gratitude for accepting and completing my owl lamp's restoration project. Sincerely, Valerie (& Jim !! )
Dear Morty and Patty, thank you for restoring our wedding plate to its original beauty. Amazing work! All the best, Emily and Les
Google Review: My wife bought 3 sculptures and unfortunately I broke two of the 3 men, each in many pieces. Lakeside pottery put them back together so they could join their brother. The repair exceeded my expectation in every way. Now it is impossible to tell which 2 were repaired. I am truly impressed and grateful. Jim
Google Review: Just received the SECOND piece you have repaired for me and it is PERFECT! I cannot thank you enough for taking another piece of my childhood and restoring it to perfection. Your service, communication and work was exceptional THANK YOU!!! Susan
Dear Patty and Morty, you have made me so happy. It looks perfect. I cannot thank you enough. That piece means a lot to me. Thank you, again. With my warmest regards, Sharon
Google Review: After obtaining my estimate, a broken ceramic figurine with huge sentimental value was sent to Lakeside Pottery. The repair was done in half the time estimated (said it would take up to 60 days; received in 30 days). I was amazed it when I saw it in person. I can't believe it was the same broken piece. I highly recommend this company and their incredible craftsmanship. Glenn
Morty/Patty, just Sensational !!!! Looks Magnificent !!!! Thanks. David
Hi Morty and Patty - THANK YOU again for a most amazing restoration job on the School of Mines Teapot! If you didn't know you could never spot where the damage was and I am very, very pleased with how this all turned out. The matching of the glazing is truly amazing! I'm sure you don't lack for endorsements of your work but if I can ever help with how fantastic your expertise is I would be happy to lend my name and experience. I've attached a pic of the newly restored teapot as a centerpiece of my collection! Thank you (again!, again:-)) I will recommend you to anyone and everyone I know. Kindest regards, Mike
I just returned to Florida and opened the box with the 2 guys you repaired for us and reunited them with their brother. I cannot tell which of the three was not damaged. They look fantastic and worth every penny. Thank you for such a great job, I am truly impressed with your work. Jim
Google Review: Morty and Patty are extremely friendly, competent and talented. My cousin sent me a family heirloom from California to Connecticut, a plaster bust of my great grandmother sculpted by my great grandfather. She shipped it UPS ground and the base and neck shattered/crumbled during the journey. I was heartbroken when I opened the box. I searched online and found Lakeside Pottery. Their website shows many before and after photos and they did not disappoint! The plaster bust looks like new and they did it all within a couple weeks. I can't even tell it was ever damaged and they even put a reinforcement coat on it to strengthen it. I would HIGHLY recommend them to anyone. Morty called me throughout the process to give me plenty of options and to keep me abreast of his progress. It was great doing business with them!!!! They are miracle workers! Timothy
Patty and Marty, great job! Our fruit display hasn’t looked that good since 1962. Thanks, Dennis
Dear Patty and Morty, thanks ever so much. It looks perfect. Thank you for your time and attention to our wedding plate. I will be sure to recommend you to anyone in need of your services. All the best, Emily
Hi Pat and Morty! Well you certainly outdid yourselves with this guy. I couldn't believe my eyes when I saw him. He is beyond perfect and the way you fixed the pipe and the map no one would believe what it looked like before to see it now. You are the real deal when it comes to restoration and I will never use anyone else in the future. I literally got choked up when I unwrapped him but they were very happy tears. I am pleased beyond words. With Sincere Thanks, Cynthia
Morty, I wanted to let you know that the vase arrived safely this afternoon. I'm so pleased, Morty -- you did an absolutely beautiful job in the restoration. Thank you for giving me an important part of my life back! I intend to stop at the pottery shop in Canaan that recommended your services to let them know how well everything worked out. I've found a very safe place here to display the vase without fear that it will be knocked over again! It's great to have it back home. You've been a wonderful "therapist" to the vase – and to me! Thanks so much again, Morty. John
Patty and Morty, the tray arrived today and I am absolutely blown away by the workmanship in its restoration. I knew it would be good, but it is really flawless to the untrained eye, even my own. Thank you so much for the effort and craftmanship you brought to this effort.Yours, Debby
Hi Morty and Patty, My African gentleman arrived safely and he looks wonderful. You did an amazing job. Thank you!! I have another piece to send to you, but I have to find it and take pictures etc. You'll be hearing from me again in a couple of months. Have a wonderful weekend. Hilary
Our Church's life size statue of Mary had extensive damage to it after it had fallen. Thankfully, we found Lakeside Pottery to restore it. They sculptured new hands, repaired the many broken areas and repainted the entire statue with it's many details. The restoration was remarkable! It looks beautiful! I would highly recommend them and would not hesitate to use them in the future. They are professionals, and do outstanding work with great attention to details. Thank you, Arlene, Wolcott, CT.
Hi! I wanted to let you know that my Mary and Jesus statue arrived today and it turned out so nicely! I am very impressed! I will be sure to keep your info if I ever have another repair. And I will pass your info along to my friends and family, as well. Thank you for doing such a great job with my restoration! Lindsey
Patty and Morty, Thank you again for your excellent work repairing our "Blue Birds" jar. It arrived in excellent condition. My wife was thrilled to tears and amazed at its recovery when I presented it to her as a surprise today. It looks flawless and will resume its prized perch. She had made the jar in 1977. It may not be the most priceless piece of pottery in terms of dollars but it is in terms of its emotional value to my wife. Thank you again for enabling the recovery. John
Dear Patty and Morty, Upon receiving Mabu, I could not have been more delighted with the results. Your outstanding workmanship exceeded my expectations. Thank you for the remarkable work that was done on Mabu. Your attention to detail and prompt service was very much appreciated.Thank you again and God bless. Regards, Anita
The kintsugi bowl has arrived in perfect condition - it is simply gorgeous! It is so beautiful it brought tears to my eyes – perfect!!!!!!!!!!!!!!! Thank you!
Morty and Lakeside Pottery are miracle workers. Our prized raku sculpture, affectionately referred to as "Olga", was accidentally destroyed by our moving company. My wife and I were heartbroken because she was our most prized piece of art work. We assumed that Olga was beyond repair. However, with extreme care, diligence and professionalism Morty was able to restore Olga, perfectly. You would never know she had been damaged. Before he commenced the repair work, Morty walked us through the procedure he intended to employ. He sent us detailed photos pin-pointing each of the areas of actual damage and areas of potential damage that we might wish to address since we had the opportunity to reach the interior of the sculpture while Morty was making the many repairs. As the work progressed, he invited us to visit the studio and explained the process to date and steps towards completion in intricate, fascinating detail. Upon completion, he packed Olga in a very safe, professional manner (too bad the movers hadn't taken these precautions). A couple of hours after Olga was picked up for delivery to the house, Morty called to make sure we were happy with the new Olga and that the placement of her in our home was a success. We couldn't ask for a more professional, personal or educational experience. Without hesitation, we highly recommend Lakeside. We hope never again to be in a position to utilize Lakeside's services, but if any of our art work were damaged, there is no question that we would run back to Morty. Gary
Dear Patty and Morty, The restored vessel just arrived and a beautiful, marvelous job of restoration.When I remember what I sent you ,twenty some pieces of a broken Terra Cotta water vessel and now it is alive again, I don't know how to tell you all my feelings so just let me say THANK YOU. Sincerely.Jacques
Hello Morty and Patty. Just wanted to let you know the vase arrived in good condition. Thank you so much for all your artistry. It is absolutely beautiful and has been reunited with its "companion" vase. They look wonderful together. Sincerely, Diana
Morty, I wanted to commend you and your folks on the wonderful job you did repairing the green goose, "Sylvia!" She looks wonderful. My friend had bought her in Germany about 20 years ago and was quite distraught when I broke her. She was very happy to get her back and you can't even tell she was broken. I will definitely refer you to anybody that might need your services although I am not planning to do so myself, anytime soon! Thanks again, Jim
Thanks Morty, That was a terrific job on the Picasso vase. It looks great! Jack
Amazing work!!! Morty and Patty repaired a family heirloom that I thought was broken beyond repair, but they did a museum quality repair and I am so thankful I found them!!! Thank you again, Nicholas
Thank you....I am so pleased and happy with the repair... Beautiful work! Ellizabeth
Thanks very much. That Lincoln statue has been beautifully restored. You do great work. Sincerely, Joe
Patty and Morty - Thank you SO MUCH for the repair on Scott's Hawaiian Whale Mug. He is just absolutely thrilled and says it is perfect. He loved your work so much that we will be sending another mug that needs repair in hopes you can work your magic. I will be filling out the estimate request shortly. Thank you again! Virginia
Dear Patty and Morty, Oh my goodness! The plate is beautiful. The work you did on the broken handle is perfect. Thank you very much for restoring this family keepsake, Margaret
We just received the Lollipop jar... wow! The jar belonged to my wife's parents and was in her family home since the 50's. We were bringing it home to send it to our daughter and her husband to be used for our grandson when he gets older. As you might imagine, my wife freaked out when the bag broke and the jar fell to the ground. You people are truly artists and I am very grateful to have found your services. Thank you, Scott
In fall 2012, I took a life-changing trip to multiple countries throughout Africa. It was my first time in Sub-Saharan Africa and words really could not describe the emotional and intellectual enlightenment I experienced on this trip. I say this only to emphasize the importance that many of the souvenirs (primarily artwork and statues) had for me. Some items were for my personal collection and others were gifts for family, close friends and important clients.
Before departing South Africa, we packaged several stone statues and made arrangements for Fed-Ex to ship back to the US. What we learned after the fact, is that customs and Fed-Ex are required to search large packages to ensure that they do not contain contraband. All of the items were unpacked at least twice during shipping and not re-packaged in their original form. Six of the statues arrived to the US shattered in numerous pieces. Heartbreaking would be an understatement. Fed-ex immediately agreed to waive the shipping and reimburse me for the cost of all of the items, but this obviously did not alleviate the massive disappointment.
I searched for a statue restoration business in greater New York as a long shot hope that someone might be able to get the statues to a presentable form at a somewhat reasonable cost. We found Lakeside Pottery which had high reviews and impressive testimonials. I selected three statues (that had the most importance to me) to have repaired. I was doubtful that the team at Lakeside would be able to work a miracle, but they did! Three times! I am blown away that they got the statues (each broken into 15 pieces or more) into a state that really looks better than new. Effort and professionalism are oftentimes is a dying art, but not at Lakeside. These guys are pros and they really do work miracles.
Lakeside fixed an awful situation and I find it hard to imagine that there is any project they would not be able to handle.
Carlos Fleming, IMG
What a masterful job accomplished by two extremely talented artists! We thought all was lost when we accidently broke the top of our 2 1/2 foot prized vase, which we purchased in Greece over 40 years ago. We had many large, small and missing pieces. How would the vase ever be restored to its original beauty? We "let our fingers do the walking" and came upon Lakeside Pottery Studio. What a find! Morty and Patty exuded confidence and told us not to worry. They were so right. No one would ever know about the "accident," even if one looked closely. True skill and artistry! Both Morty and Patty are delightful people who we will certainly recommend! Mark & Harriet
I received our lid. Specifically, since I didn't know you when I placed my order, I could only hope that you would produce quality work for a fair price.I am extremely pleased with the result. Joan
Dear Morty, The statue arrived today and I want to compliment you (and Patty) for restoring it to its original appearance. It looks wonderful! Thank you. Mary
Dear Morty & Patty, I received my Peruvian Ceramic Bus Figure today. WOW, I was absolutely amazed to see that is looked brand new as the day I bought it back in Peru, even on from the backside. The colors were matched exactly as well. Thank you so much for all your effort and time in restoring my cherished keepsake, as I know it must have been a tedious process. It truly meant alot and I am so thankful to you for bringing it back to life. Please express my appreciation to the gentleman who also worked on the restoration process as well. Sincerely, Haruko
Hello Morty and Patty, I received the teapot, creamer and kangaroo a couple of weeks ago. I’m sorry I didn’t’ respond sooner, but it’s been crazy busy with work and the upcoming holiday. I wanted to thank you so much for doing such beautiful work. Everyone that has looked at the pieces cannot tell that they were broken. I’m very impressed and posted the before and after photos on my facebook page and praised your work and would recommend you to everyone. Thank you again for the beautiful work. Holly
Hello, I received the package about 2 or 3 weeks ago and wanted to let you know how fabulous the work you did looks. I know it was in many pieces, both large and small and I can not tell that there was any damage .... The inside of the lid looks wonderful as well. You do superb work and I would\will recommend you to anyone that I know that needs ceramic restoration done! Thanks again, Duwayne (from Germany)
Hi Patty and Morti, I wanted to inform you that I received my five Kintsugi bowls and they are more beautiful than I anticipated. They are absolutely perfect! I couldn't be any happier. It has been a blessing working with your company and we will definitely be ordering from you again in the future! Be blessed, Samantha
Good morning Patty and Morty, I received the bowl yesterday and it is absolutely gorgeous. When my husband and two adult children saw it they were all truly amazed. I don't think the bowl looked this good brand new. :~) You all are truly artisans and we really appreciate the care and workmanship that went into this effort. Once we saw the bowl, I think we solved the mystery of the missing piece. I believe the piece came from the base and was broken off so long ago, probably when my husband was a young child, that it just became the way the bowl was. To have the bowl totally restored is just incredible and such a gift. Thank you so much. We will treasure this and think fondly of Lakeside every time we look at the bowl. Sincerely, Jeanne
You guys did a beautiful job on the lid. My wife and I both looked closely at the picture and can't detect the repair line at all. We are planning on displaying the jar in a very prominent spot for all to see. It is good to know that there is a studio like yours that we can turn to in the future if we need any additional repairs. again thank you for your work on this repair. John
Just wanted to say thanks for doing such a great job repairing the jug! My husband was thrilled to have his Grandfathers jug back to looking how it had for years! Thanks again, Jeanne
The Vase arrived today. Thank you so much, it looks great. I can't tell that it was damaged! I am truly delighted. Regards, Pat
I received the Blessed Virgin Statue yesterday and it turned out beautifully. Thank you for the care and craftsmanship you took with this statue. Happy Holidays, Loretta
Patty and Morty: I wanted you to know, belatedly, that you did a miraculous job of repairing the nouveau bowl. You are the greatest at this. I was amazed.Greg
I have a teapot that was given to me by my now deceased mother. The handle of the teapot was shattered by an accidental bump. After months of searching for someone to repair the handle I found Morty and Patty at Lakeside Pottery. The repair is invisible and the teapot is like new. No one can tell that it was ever broken. I am so pleased to be able to look at my teapot and remember my mother. Thank you Morty and Patty for the time you took to repair my teapot. Barbara M.
Hi, Patty and Morty, Thank you very, very much. The bowl arrived last night and looks terrific! I really appreciate the hard work that went into fixing it - it was in bad shape. Thank you, thank you, thank you! Kindest regards, Carolyn, satisfied customer :-)
Hello, Morty, I am so excited!!!! It looks amazing. Thank you so much for your hard work, I can tell effort and care was taken in the making the kintsugi bowl, Matthew
Thanks for the quick reply! It just arrived and looks great ... perfect! Many thanks for putting this platter back together. It's been broken for more than 20 years and now I have it whole again! Thanks again. Stay cool! Mary
I have received the pot, and it is gorgeous! It looks just like new. Thank you so much for everything! Katie
Received the bowl today. It looked absolutely great; my wife was thrilled to have it back. Thank you so much. Dave
I received the urn and am delighted with your work and the results. I live in a century old house and I have filled it with articles which I have selected very carefully over two decades. This urn is one of my favorite pieces and I was very distressed at its damage by the maids. You have restored it to it's original condition; I have examined it very carefully and find no evidence of it's damage. Thank you for your service. Frank Baker
Dear Patty and Morty, The repair exceeds all my expectations, I cannot tell the platter was ever damaged! Thank you so very much, an outstanding effort. Faye
We had our lamp for over 20 years. It is very special to us and is memorabilia from our past. When our daughter accidentally broke it, we were upset and saddened. We lost all hope that we could ever repair it and especially replace it. We looked on the Internet and miraculously found Lakeside Pottery. We contacted them and sent them the pictures of our lamp. They were very courteous and helpful and told us that they would try their best to mend it. Several weeks later we could not believe our eyes. They had repaired the lamp completely with excellent quality of work. We couldn't be happier and more grateful to Lakeside Pottery. They are professionals and perform excellent work. We highly recommend them. Sincerely, Peter and Nancy Fabian
Patty and Morty, thank you so very much! This looks wonderful! it looks like it was never damaged! I can't wait to show my wife how well this turned out. it is a big relief. Thank you again-Dave
Patty and Morty, Thank you so much for the wonderful job you did on the repair of the pitcher. If we ever solve the mystery of who and where this piece was made I will pass the information along. We also want to thank you for your assistance on our UPS claim. We have successfully got UPS to compensate us for the damage. We hope we never find ourselves in need of pottery repair again but if we do I know who to turn to. Chris & Yvonne
Good Morning Morty, Thank you for calling. I received my lizard last Thursday, just before our “blizzard”. You have done a wonderful job repairing it and I am very pleased with your work. I know it is not an extremely expensive item, but it means a lot that you treated it as if it was. Thank you again. Warm regards, Phylis
Dear Patty and Morty, just want to let you know that the figurine made it safely to us today. It looks really great. Please be assured that your assistance and professionalism with this project is very much appreciated. Many many thanks for giving us back a piece of our family history, Warmest Regards Steven and France
You are MAGICIANS! Amazing really. I sent payment, you should receive it soon. Scott is going to be thrilled. Thank you! Virginia
WOW, Dear Patty and Morty, the figurine looks absolutely fabulous! Thank you so much for giving us back a piece of our family's history. I will pay the balance today by paybal. Best Wishes
Hi Morty and Patty, I received the package yesterday. The Santa Claus looks great!!! The repair you did is just great. You cannot even tell where you made the repair. I am very happy with it. When I purchased the item off of eBay and received it damaged I was upset, but the Santa looks great now. Thank you both and have a great Holiday!! Gary
Patty & Morti, I want to take this opportunity to thank you for the beautiful work you did restoring Anne Boleyn's hand; you are wonderfully talented artist. Anne now resides in her own glass case where she is on display separately from the other collection. Thank you much, Suzanne
Hi Morty and Patty, I received the boxes on Thursday afternoon, just before we were leaving town--got back home late last night and I have just now finished opening them. I am so excited, they look amazing. I can not tell at all that the figurine was ever broken. I am very pleased. You do amazing work and I am so blessed that I found you on the internet. I will certainly tell my friends about you. I appreciate you both so much and I wish you a wonderful Holiday Season. Pat
Dear Patty and Morty, I received my repaired plate. It was the one that was yellow with flowers around the edge and green handles. You did a beautiful job! Thank you very much. This means the world to me since it is a dear family keepsake. My best, Margaret
Hi Morty - First off I want to THANK YOU - Oh my goodness - the bowl looks brand new! You did a awesome job on it!!!!!! 2ndly - I've got the pitcher in boxes (2 of them) and will be shipping either today or tomorrow. For the most part they are together - there's a few pieces that I was struggling with & ran out of glue & thought it best to leave it to a professional to put back together. Once it comes let me know what the additional cost will be & I'll ship you out a check asap. Thank you again for a SPECTULAR JOB!!!!!!!! Thank you! Have a great day! Kaye Weiss
Thanks very much for the great job on the doggie; looks perfect!! Again, many thanks for your patience and for the outstanding job! Nancy Rick
Morty and Patty, ‘Just wanted to send a short not to tell you my trivet arrived last week you did fabulous restoration work on it!!! Even the backside looks perfect! I very much enjoyed doing business with you you were not only a pleasure to deal with, you were prompt with an estimate, prompt in turning the project around and prompt in getting the piece back to me. A lot of businesses could use a lesson from the two of you you make a great team! Again, many thanks. Kathleen P.
We had our lamp for over 20 years. It is very special to us and is memorabilia from our past. When our daughter accidentally broke it, we were upset and saddened. We lost all hope that we could ever repair it and especially replace it. We looked on the Internet and miraculously found Lakeside Pottery. We contacted them and sent them the pictures of our lamp. They were very courteous and helpful and told us that they would try their best to mend it. Several weeks later we could not believe our eyes. They had repaired the lamp completely with excellent quality of work. We couldn't be happier and more grateful to Lakeside Pottery. They are professionals and perform excellent work. We highly recommend them. Sincerely, Peter and Nancy Fabian
I had a vintage piece of Mexican Folk Art (a large ceramic pitcher) designed by world famous artist repaired by Lakeside Pottery. The pitcher arrived by air freight broken, and appeared to be beyond repair. Four large sections had broken away and had to be reattached to the pitcher. The repairs had to be structurally sound, and the various surface textures, colors and patterns matched so they blended with the undamaged surfaces. The repairs required a number of skills, an understanding of the historic nature of the art, a knowledge of structures, materials, and painting----- skills that Lakeside applied to the restoration.
Lakeside made a thorough examination of the piece before doing any work to determine how best to repair the damage. In doing so they found that the piece had been previously repaired, and were able to correct it. Once it was determined that the pitcher could be repaired and the best way to do it, Lakeside explained the process in great detail, how long it would take and what it would cost. In the end there were no surprises. The work was expertly done and when finished the pitcher was stronger than it had been, and the repairs could not be seen or felt when running your hand over the surface.
This is just one example. Lakeside has repaired 6 other pieces of ceramic Mexican Folk Art for me, each with a different set of challenges and in each case the repairs were flawless.
I cannot thank Patty and Morty at Lakeside Pottery enough for the incredible repair work they did for us. After spending a week in Morocco trying to find the perfect antique for our home, we were so excited to return to New York with a piece we just loved. No carpets or magic lanterns for us, we had found a gorgeous antique ceramic Tagine with beautiful silver and stone detail. So you can imagine our devastation when we opened up the box it had been shipped in and found it very, very broken. Whole chunks of ceramic had chipped off, and there were deep cracks, well, everywhere. We thought it was going to be totally hopeless to fix it, and the more we called around to restorers in New York City (who either didn't call us back or quoted us astronomical prices to fix it) the more discouraged we became.
Then I came across the website for Lakeside Pottery. I immediately had a good feeling. Patty and Morty were very responsive right from the outset - they returned my phone calls and emails quickly and were so kind and honest. They gave me a very fair estimate based on the photos I sent and were very communicative throughout the process. When the tagine arrived at their studio, Morty called me to let me know that the damage was far worse than he'd been able to see from the pictures. Basically the whole thing was shattered and being held together by the intricate metal work. A total disaster. Without taking the whole thing apart (which would cost thousands of dollars we didn't have), it would be tough to really fix. I started to panic. Don't worry though, Morty said, he had a plan.
Well, his plan worked! Over the phone, Morty took me through exactly what he was planning to do to fix it, he was so good about keeping me in the loop and making sure I understood the process. I was truly shocked when only a short time later Morty called me to tell me he'd be shipping it back to me restored. We couldn't believe how fantastic it looked when it arrived. I had assumed that no matter what we'd always be able to see the cracks where it had been shattered, but the way he fixed it you'd never be able to tell it had broken in the first place. And while I'm thrilled that they were able to repair the tagine so well, I'm equally thrilled at what a nice experience it was. What could have been a stress, nerve-wrecking experience ended up being a truly lovely one! Now the tagine is prominently displayed in my home and everyone who sees it just raves about it.
While I hope not to have too many more antiques break in my future, from now on I won't be quite so devastated knowing I can send them up to Lakeside! I highly recommend working with them .
Sincerely, Elizabeth
Thank you both again for the beautiful job you did restoring the plaque commemorating my husband's uncle. He was so touched when he opened it and has been showing it to his entire family at every family gathering! You both have made someone very happy! Cathy
We received repaired Vase... My wife and I agree... that what your shop has done... is nothing short of remarkable! Thanks much! Frank
Thanks Morty, That was a terrific job on the Picasso vase. It looks great!
Hi Patty & Morty. I just finished unwrapping the cats and they look wonderful! I have had them broken for several years and it's just wonderful to see them all repaired. I am so delighted with them. Thank you so much! Lee
I am still astounded by the quality of the repair work done by Patti and Morty. I really thought the item I sent them was a goner! I should also mention that Morty kept me informed every step of the way and was totally delightful to interact with. I am even thinking of breaking some other items so I can have the same experience again! These folks are the BEST at what they do.
We had a piece of pottery with great sentimental value that was damaged during our recent move. We are so happy to have found Lakeside Pottery to repair the piece. From our initial inquiry to the final delivery and follow-up phone call to check on our reaction, Morty was a joy to work with - prompt, courteous, and clearly passionate about his craft. We chose the Kintsugi repair technique and the results were stunning -- our pottery is newly and differently beautiful, its history of adversity brilliantly illuminated by golden seams.
Before: "My grand daughter broke my father's 12 inch fruit platter, which he bought with my mother when they first got married 55 years ago, and I would like to have it restored."
After: "Wow, that is truly unbelievable. It brings tears to my eyes. Like I said, it has mostly sentimental value, but it wasn't until it broke that I actually noticed I also found it beautiful. Michele"
Patty and Morty, you are really incredible! The Santa plate and my violin girl figurine are both whole again, and beautiful. Thank you for your care, amazing response time, and artistic excellence. Ellen
Thanks so very much!! The dish looks amazing thanks to your talented repair. Thanks again for fixing it so quickly!!
Happy New Year to you and yours!! Chris
Morty from Lakeside Pottery repaired a small saltbox for me that had strong sentimental value. It had belonged to my parents and had some historical value as it is labelled "Made in Occupied Japan".
The broken off corner piece is now back in place; the paint was perfectly matched. Morty used great care and his considerable skills to restore the box to its former glory. We are completely satisfied with Morty's dedication to his craft and would recommend Lakeside Pottery whole heartedly. Paul and Dorothy
Restoring a lid to a pot. "Hi Patty and Morty, I received the lid and it looks beautiful! I can't thank you enough for doing such a wonderful job. I appreciate your expertise and also your kindness. Thank you so much. Carol"
Dear geniuses at Lakeside: You did such a phenomenal job on my husband's pot, I am amazed. Thanks again, Janet
Restoring Josefina Aguilar Ceramic Sculpture. We recently had two large clay figures repaired at Lakeside Pottery. They were made by the world famous Mexican Folk Artist Josefina Aguilar. The two figures each 30” high were quite heavy and though professionally packed broke in shipment. The repairs required reconstructing complex shapes that had broken off the figures, adhering them to the body, and painting them to match the original colors. In addition a 10” long hairline stress crack up the back of one figure needed to be stabilized. To reconstruct the broken pieces, Lakeside Pottery used both primitive techniques employed by the artist, and cutting edge technology such as high strength adhesives, fiber and fillers. Using only materials that would not damage the art work, they restored the broken pieces so the repairs were stronger than the original clay construction. All the work was done with great care and expertise and when finished the repairs were invisible to the eye and touch.
It was a pleasure working with Morty and Patty. From the outset, they explained their process in detail and kept us informed of their progress completing the work on time as promised. If you are looking for a museum-quality ceramic repair shop, Lakeside Pottery can provide that service.
Alan Eliot Goldberg, Architect, and Folk Art Collector
Restoring broken vase. "Dear Patty and Morty - Thank you for the vase - she is absolutely beautiful! Arrived yesterday on my doorstep. What an incredible restoration - unbelievable! I am having a photographer over tomorrow to do a photo shoot for my website and I will include the vase in a vignette on website. Will be sure to send pic your way. Again, heartfelt thank you!!!!"
Restoring Lamp and Jar. Morty, thank you very much for your wonderful work on both items. They arrived yesterday safe and sound, and I thought you would like to see them for yourself. The little lid is back on the jar and reunited with its partner. The lamp looks fabulous. David is thrilled and sends his thanks. Best regards, Dawn
Restoring broken vase. "Wow!!! .... I am excited! Guess what the best part of the pic was? It's what drew me to the vessel to begin with. The claw marks from the reptile crawling up side of it which are still in tact! I love the color the way it is. Shows character. Perfect. Anything without blemishes is not real. Let's just say that your very timely email made me a very happy woman. Therese."
Many more letters are on file
|
|
